Greeter
Enterprise Holdings
Orlando, Florida
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter at the Orlando Airport. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.
This pay for this position starts at $15.00 / hour ($15.50 / hour for hours worked after 4pm) PLUS this position is eligible for monthly customer service bonus incentives.
This position is located at the Orlando Airport, 1 Jeff Fuqua Blvd, Orlando, FL 32827.
We offer:
- Paid time off
- Employee rental car discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Schedule: Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends and holidays. Days off will be on weekdays.
Responsibilities:
We are hiring now for immediate openings. Responsibilities include:
- Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
- Welcome members to the facility when they exit the bus or arrive on the lot
- Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
- Assist members with questions and concerns to minimize counter visits
- Communicate customer service issues to management
- Ensure that hangtag information is completed correctly
- Maintain clean low mileage fleet mix requirements
- Maintain Emerald Aisle for cleanliness
- Thank member for their business
- Provide upgraded vehicles on request
- Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers
Equal Opportunity Employer/Disability/Veterans
Qualifications:- Must be at least 18 years of age
- High School Diploma or G.E.D. required.
- Minimum of 1 year experience handling customer service functions.
- A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must have a valid driver's license
- Must have no more than 2 moving violations and/or at fault accidents on driving record in the past 3 years
- No drug or alcohol related convictions (DUI/DWI) on driving record in the past 5 years
- Must be willing and able to stand and/or walk for long periods of time
- Must be able to read, write, speak and understand English
- Must be willing to work at the Orlando Airport (zip code 32827)
- Must be willing to accept the starting pay of $15.00/hour ($15.50/hour after 4pm)
- Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends and holidays, with days off on weekdays.
About the Company
Enterprise Holdings
A family-owned, world-class portfolio of brands. A global network that spans across more than 90 countries. Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. Any way you measure it, we've become a leader in the transportation service industry. How did we get here? By taking care of our customers, our communities and our employees – and staying true to our mission.
Working Here
Our people are the reason for our success. By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For more than 60 years, our values have been at the root of our success as a team and as individuals.
Our Values:
• Our brands are the most valuable things we own.
• Personal honesty and integrity are the foundation of our success.
• Customer service is our way of life.
• Our company is a fun and friendly place where teamwork rules.
• We work hard... and we reward hard work.
• Great things happen when we listen... to our customers and to each other.
• We strengthen our communities, one neighborhood at a time.
• Our doors are open.