Graduate Assistant for Game Operations and Experience

Job Description

The University of Indianapolis is looking for an energetic and driven Graduate
Assistant to elevate the game day experience for fans and participants at UIndy Athletic Events. The successful candidate will lead staffing efforts for game day and train staff on customer service standards, communicate logistics with participants, and assist with facility setup and break down.
 

REQUIREMENTS/MINIMUM QUALIFICATIONS:
Key Responsibilities
Implement and execute a comprehensive plan that focuses on delivering a best-in-class experience
to all participants, fans, and staff.
Recruit, train, and lead a team of student assistants to serve as primary customer service liaisons.
Ensure venue safety, security, and cleanliness on a daily basis.
Assist with setup and tear down for events.
Lead game day ticketing efforts.
Serve as Game Manager as assigned.
Assist with facility checklist items.
Serve as the on-site point of contact for assigned external event rentals.

Experience

Previous experience in athletic administration, marketing, communications, event management, or related fields is preferred.
Education:
Bachelor’s degree required
Acceptance into a UIndy graduate program required
Skills & Abilities:
Strong written and verbal communication skills
Ability to work independently and as part of a team
High attention to detail and ability to manage multiple tasks
Proficiency in Microsoft Office; experience with Adobe Creative Suite, StatCrew, NCAA LiveStats, and/or social media platforms preferred (based on area)
Willingness to work evenings, weekends, and holidays as needed
Other Requirements:
Valid driver’s license
Willingness to travel and work evenings/weekends as required

COMPETENCIES/OTHER CHARACTERISTICS:
To perform the job successfully, an individual will demonstrate the following:
Strong work ethic and willingness to take initiative
Excellent organizational and time management skills
Professionalism and dependability in a dynamic work environment
Collaborative spirit and ability to communicate effectively across departments
Adaptability and flexibility in response to evolving department needs
Passion for collegiate athletics and interest in pursuing a career in sports administration

Company Description

Thank you for your interest in the University of Indianapolis! The University is a private, liberal arts university located on 65 acres just minutes from downtown Indianapolis. With more than 700 faculty and staff, it is a place where you can become part of a close-knit campus community that emphasizes the importance of community partnerships in the future growth of the University.   

UIndy’s mission is to prepare its graduates for effective, responsible, and articulate membership in the complex societies in which they live and serve and for excellence and leadership in their personal and professional lives. The motto of "Education for Service" provides the foundation for our work to better our communities, both near and far.   

As University employees, we know the work we do is important to our students and our communities. To accomplish our mission, we welcome talented, civic-minded, and diverse individuals from all career levels to help maintain our high standards of excellence and quality. If you want to join our dynamic environment and experience hard work, creativity, and teamwork, we welcome your application!

The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. The University of Indianapolis does not discriminate on the basis of sex in its educational programs and activities, including employment and admission as required by Title IX. 

Benefits

• Free Parking
• Onsite Health & Wellness Center