Global Support Analyst - Chinese
IDR Inc.
Memphis, TN(remote)
JOB DETAILS
SKILLS
Analysis Skills, Chinese Language, Communication Skills, Customer Relationship Management (CRM) Systems, Interpersonal Skills, Life Insurance, Presentation/Verbal Skills, Project/Program Coordination, Team Player, Translation Services, Vision Plan, Willing to Travel
LOCATION
Memphis, TN
POSTED
2 days ago
IDR is seeking a Global Support Analyst - Chinese to join one of our top clients for a remote opportunity. This role supports communication and program coordination within a global organization focused on philanthropic initiatives, leveraging language skills and cultural understanding to facilitate collaboration and program development.
Position Overview for the Global Support Analyst - Chinese:
- Organizes and supports all communications with assigned foundation partners, including scheduling calls and coordinating information for new programs
- Maintains accurate and up-to-date records within the team’s CRM system, including revenue details, account and contact information, and challenges
- Provides program support by developing and refining language for all programs to ensure clarity and organizational standards
- Supports foundation assessments and participates in workshops to aid partner development and program advancement
- Offers verbal and written translation services, including real-time translation during training sessions and workshops
Requirements for the Global Support Analyst - Chinese:
- Very strong communication and interpersonal skills, and public speaking skills
- Fluency in both oral and written standard Chinese is essential for the role
- Requires demonstrated skill in working within a complex environment at senior levels with strong capabilities in planning, organization, and management
- Requires occasional travel and work locations on an international basis on weekends and evenings when necessary (travel up to a few times a year)
- Ability to work collaboratively with internal and external partners
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
About the Company
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