Global Operations Process Analyst
Insight Global
Atlanta, Georgia
Are you eager to join a dynamic, fast-paced division with a startup culture and a growth mindset? Insight Global’s Global Operations team is the perfect place for you. We are seeking a detail-oriented Process Analyst who will play a key role in auditing workflows, identifying inefficiencies, and driving process improvements across global operations. This role supports the international expansion of our business by ensuring operational excellence through data analysis, documentation, and collaboration.
Responsibilities:- Process Analysis & Improvement: Review and analyze workflows across onboarding, offboarding, invoicing, hardware, and other operational areas to identify gaps and recommend improvements.
- Audit & Error Correction: Conduct audits to detect errors and partner with process owners to correct issues and implement sustainable solutions.
- Data & Reporting: Collect and interpret process data, track KPIs, and prepare reports to support decision-making and continuous improvement initiatives.
- Documentation: Create and maintain accurate process documentation, SOPs, and training materials to ensure consistency and compliance across global teams.
- Collaboration: Work closely with cross-functional teams and stakeholders to implement corrective actions and monitor progress on process enhancements.
- Risk & Compliance: Assist in identifying operational risks and ensure adherence to compliance standards and best practices.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Excellent communication and collaboration skills to engage with global teams.
- Experience with process mapping, workflow analysis, and reporting tools is a plus.
- Familiarity with Lean, Six Sigma, or other process improvement methodologies is a plus
About the Company
Insight Global
We are a staffing agency helping individuals find jobs and employers fill open positions.
Based in Atlanta, Insight Global is a premier provider of employment and staffing solutions to Fortune 1000 customers across the United States and Canada. We provide long-term contract, short-term contract, temporary-to-permanent, direct placement, and enhanced staffing services. Insight Global specializes in placing contract job seekers into Information Technology, Accounting and Finance, Engineering (non-IT), and Government jobs.
Since our inception in 2001, we have experienced unprecedented growth within our industry, rapidly expanding from an Atlanta-based start-up to one of the most successful staffing firms in America.
Our core staffing services are the backbone upon which Insight Global was founded and have driven our success. We cater our delivery approach and recruiting efforts to meet each client’s unique demands, ensuring that we deliver both maximum client value and the differentiated Insight Global experience.