General Manager

Anchor In, a 42-room boutique property along the Hyannis Harbor, is looking for an enthusiastic and visionary General Manager to spearhead our hotel operations, elevate guest experiences, and drive financial success.

This special property overlooking the harbor that was purchased by Linchris in 2021. Linchris management structure allows for easy communication and quick decision-making for our general managers.

We offer excellent benefits, including health and dental coverage, disability insurance, a competitive salary, a 401K program, a quarterly General Manager bonus, and our paid 3-month sabbatical program after serving 5 years. The General Manager will lead a team that maximizes the return on the owner's investment by relentlessly pursuing the highest levels of employee and guest satisfaction, waging a professional sales effort, while utilizing effective cost controls and revenue management techniques.

Your Focuses:

Leadership:

• Lead, inspire, and mentor a team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience:

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance:

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence:

• Maintain a seamless and efficient operation by overseeing all aspects of hotel and conference center management, including front office, housekeeping, food and beverage, and maintenance.
• Implement best practices to uphold quality and safety standards.

Community Engagement:

• Establish strong relationships within the community, participate in Chamber of Commerce and local associations positioning the hotel as an integral part of Hyannis.
• Act as an ambassador and maintain a positive public image.

Strategic Planning:

• Collaborate with executive leadership to develop and execute long-term strategies that align with company objectives and drive sustainable growth.

Employee Development:

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills:

• Associate or Bachelor’s Degree in Business, Hospitality or a related field is preferred.
• 5+ years as a General Manager or similar leadership role in a hotel.
• Food & Beverage knowledge required.
• Strong financial acumen and the ability to analyze data, develop budgets, and manage financial performance.

The candidate must possess excellent leadership and revenue management skills as well as strong oral and written communication abilities. The position requires developing an annual Business Plan, knowledge of reading and understanding monthly financial statements, excellent communication, and leadership skills, with the ability to motivate workforce at all levels. Look at our company at our Linchris Facebook page or our web site at www.linchris.com.

Job Type: Full-time

Pay: $75,000-$85,000 per year

Benefits:

• 401(k) (matching)
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Paid time off
• Quarterly Bonuses and Incentives
• Annual performance review
• 3 month paid Sabbatical (after 5 years)

Experience level: 5 years

Ability to commute/relocate: Hyannis, MA: Reliably commute or planning to relocate before starting work (Required)

License/Certification: Driver's License (Preferred)

Work Location: In person