General Manager 4 - Food

Role Overview

The General Manager 4 - Food leads a vibrant, multi‑unit corporate dining operation in Durham, NC, delivering an exceptional guest experience built on culinary excellence, hospitality, and innovation. This role oversees café and catering services while cultivating strong client partnerships and shaping a dynamic, modern food program. As this client is part of a Global Strategic Account, the GM plays a critical role in upholding elevated standards, aligning with global expectations, and ensuring a seamless, world‑class service experience.

The General Manager drives financial performance, inspires and develops diverse teams, and ensures flawless execution across all service areas. This position calls for a strategic, hands‑on leader who thrives in a fast‑paced, high‑expectation environment and is passionate about elevating workplace dining through creativity, operational excellence, and a commitment to outstanding service. 

What You'll Do

• Lead daily operations across multiple corporate dining venues, ensuring exceptional service, culinary excellence, and a consistently elevated guest experience.
• Build and maintain strong client partnerships by communicating proactively, anticipating needs, and delivering solutions that exceed expectations.
• Inspire, develop, and mentor a diverse team, fostering a culture of hospitality, accountability, and continuous improvement.
• Drive financial performance through effective budgeting, forecasting, cost control, and strategic operational planning.
• Ensure full compliance with Sodexo standards, food safety regulations, and all operational policies across the entire dining program.
• Champion innovation by identifying opportunities to enhance menus, service models, and overall program quality in a fast‑paced, high‑expectation environment.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Proven leadership experience in corporate dining or hospitality operations, with a passion for delivering exceptional service and culinary excellence.
• Strong financial management skills, including budgeting, forecasting, and cost control, with the ability to drive efficient, profitable operations.
• A people‑first leadership style that inspires teams, builds culture, and supports accountability, growth, and high performance.
• Excellent communication and relationship‑building abilities, with confidence in partnering directly with clients and key stakeholders.
• A deep commitment to food safety, operational standards, and consistent execution across all service areas.
• A creative, forward‑thinking mindset with the ability to elevate workplace dining through innovation, quality, and a guest‑centered approach.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years