Garage Door Support Technician - Level 1
Secured Overhead Doors
Chariton, IA
- High school diploma or equivalent
- Valid driver’s license with clean driving record
- Ability to lift 75+ pounds and work on ladders
- Comfortable working outdoors and in variable weather conditions
- Ability to use basic hand and power tools
- Strong work ethic, punctuality, and willingness to follow instructions
- Professional appearance and demeanor
- Willingness to undergo background and drug screening
- Construction, mechanical, or general labor experience preferred but not required
Field Support
- Assist technicians on-site with preparation, staging, and cleanup
- Load, unload, and transport tools, hardware, and materials
- Retrieve parts or supplies from trucks, warehouse, or suppliers
- Pre-stage job materials to ensure workflow continuity
Technical Assistance
- Hold, align, or fasten parts during installations
- Perform basic tasks such as drilling, measuring, or anchoring under supervision
- Learn and follow proper installation and safety procedures
Safety & Cleanliness
- Maintain a clean and organized job site
- Adhere to safety protocols and use personal protective equipment (PPE)
- Help identify and eliminate potential hazards
Communication
- Relay information clearly between senior technicians and team leads
- Represent Secured Overhead Doors in a professional manner when interacting with customers
The Level 1 Garage Door Support Technician is an entry-level role designed to assist Junior and Senior Field Technicians with the installation, maintenance, and repair of overhead doors and dock equipment. This position provides hands-on field experience and is a vital part of the technician development pipeline at Secured Overhead Doors. The Support Technician contributes to job efficiency, safety, and customer satisfaction while gaining the skills necessary to advance within the company.
About the Company
Secured Overhead Doors
We are a proud veteran-owned and operated company, led by two U.S. military veterans who believe that strong teams are built on respect, accountability, and doing the right thing—even when no one is watching. Our military background influences how we lead: with clear expectations, strong support, and a commitment to helping our people succeed.
We value hard work, reliability, and teamwork, but we also believe in treating employees like people—not numbers. Our culture is structured but supportive, fast-paced but fair. We provide clear processes, consistent communication, and leadership that is present and invested in your growth. If you take pride in your work, show up ready to contribute, and want to be part of a team that has your back, you’ll fit in well here.
Working with us means being part of a mission-driven organization where your effort matters, your voice is heard, and your work is respected. We are committed to building long-term careers, not just filling positions, and we actively support veterans, tradespeople, and individuals who value discipline, integrity, and continuous improvement.