Fulfillment Associate

Job: Fulfillment Associate

Pay: $20-$22/hr

Location: Union City, CA 94587

Full-Time, Temp-to-Hire

Great Benefits Including Medical, Dental, Vision, & More…

Fulfillment Associate Job Description:

PrideStaff is working with a client who has an immediate opening for a Bilingual Fulfillment Associate. The Fulfillment Associate provides administrative support to the account Services and Front/Back Teams. The Fulfillment Associate will learn about the Point-of-Purchase industry to better assist both teams and provide backup to the front desk associate as needed. The Fulfillment Associate is a full-time, temp-to-hire position in Union City, CA.

Fulfillment Associate Job Responsibilities:

• Monitor, Fulfill & Maintain Web-based Hotlines

• Assist with Preparing Various Reports Including Tracking, Parts Lists, Etc.

• Read Basic Drawing & Layouts to Determine Parts that are Required

• Clarify Hotline Requests to Make Sure Accurate Parts will be Shipped by Calling Stores Directly & Speaking to Team Members, Operation Members or Store Managers

• Work with Internal Production & Fulfillment Teams to Pull Correct Parts

• Provide Shipping Information & Write up Shipping Memos

• Maintain Hotline Request & Regularly Update Tracker with Tracking & Relevant Details

• Prepare Fulfillment Part Invoices & Post Invoices to Retailers' Web-Based System

• Assist with Creating Component Lists by Brand

• Update Estimated Completion Dates of Replacement Products Needing to be Produced

• Know how to Differentiate Inventory that is Allocated for New Stores Versus Replacement Inventory

• Read and Understand the Instruction Sheet of Components & Part Numbers for Each Job

• Take Inbound Calls from Stores & Clients for Fulfillment Requests on Production Jobs

• Be the Back-Up for the Front Office Associate as Needed

Fulfillment Associate Job Requirements:

• High School Diploma or Equivalent Required

• Must be Reliable & Accountable with Consistent Attendance & Punctuality

• Must be Able to Follow Directions with Minimal Supervision

• Must be Self-Motivated & Have a Sense of Urgency

• Must be Able to Multi-Task and Have Strong Organizational Skills

• Must be Bilingual English/Spanish

• Proficiency in Microsoft applications (Outlook, MS Word, Excel) with the Ability to Create & Maintain Documents & Spreadsheets is Reequired.

• Must Have Strong Communication Skills (Verbal & in Writing) & Be Able to Communicate with All Levels Within Organization

• Must Have Strong Reasoning, Negotiation & Problem-Solving skills Including the Ability to be Proactive & Anticipate Potential Problems

• Must be Able to Sit, Stand & Walk for Extended Periods & Lift up to 25 LBS

PrideStaff Hiring Requirements:

• Must be 18+ Years Old

• Must be Willing to Submit to a Pre-Employment Background Check

• Must be Willing to Submit to a Drug Screen

• Must be Able to Provide Proof of Eligibility to Work in The U.S.

Enhance your career with a full-time job, with a great company, competitive wages, and let PrideStaff support you in your future employment endeavors. Your future starts with PrideStaff!

You should be proficient in:

• Language: Spanish
• Excellent Communication Skills
• Basic Computer Skills
• Microsoft Excel