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Front Office Representative

Prestige Staffing

Atlanta, GA

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JOB DETAILS
SKILLS
Administrative Skills, Billing, Calendar Management, Clinical Support, Co-Payments, Communication Skills, Consulting, Customer Support/Service, Data Entry, Detail Oriented, Documentation, Electronic Medical Records, Fax Machines, High School Diploma, Medical Office, Medical Office Administration, Medical Records, Multitasking, Patient Assessment, Patient Registration, Telephone Skills, Urology
LOCATION
Atlanta, GA
POSTED
8 days ago


Medical Front Office Representative ??? Job Description (Buckhead, GA)

Location: Buckhead (Atlanta), GA 30305
Schedule: Monday???Friday 8:00 AM???5:00 PM + 1 Saturday/month
Worksite: 100% on-site
Pay:$18???$22/hr (based on experience)
Type: Contract-to-hire (approx. 3 months, intent to convert)

Position Summary

We???re seeking a friendly, detail-oriented Medical Front Office Representative to support a busy Urology practice in Buckhead. This role is the first point of contact for patients and plays a key part in ensuring a smooth, professional, and efficient experience from check-in through check-out.



Key Responsibilities

  • Greet and check in patients; provide excellent customer service in a fast-paced medical office
  • Answer multi-line phones, route calls appropriately, take messages, and follow up as needed
  • Verify patient demographics, insurance information, and appointment details
  • Collect copays/balances, provide receipts, and support checkout workflows
  • Schedule appointments, reschedule as needed, and confirm upcoming visits
  • Maintain accurate documentation in the EMR/practice system (scanning, updating charts, etc.)
  • Coordinate with clinical staff to support patient flow and reduce wait times
  • Assist with general administrative duties (faxing, forms, referrals support as assigned)


Qualifications

  • High school diploma or equivalent (required)
  • 2+ years of experience in a medical front office / medical receptionist role preferred
  • Strong knowledge of patient registration, insurance verification, and basic billing/copy collection
  • Comfortable learning and using EMR systems; strong computer and data-entry skills
  • Professional communication skills (in person and on the phone)
  • Reliable attendance and ability to multitask with attention to detail


Preferred Experience (Nice to Have)

  • Urology (or specialty practice) experience
  • Prior experience in a smaller practice environment and wearing ???multiple hats???

#ZR-rep

About the Company

P

Prestige Staffing