Front End Clerk — Sea Mart Quality Foods (Mornings)

Who We Are

Sea Mart Quality Foods is more than a supermarket; we are a Sitka landmark. Located on an island community with only 14 miles of road, we serve as the primary gateway for our neighbors' daily needs. As a 24-hour independently owned and operated store, we embrace the "Spirit of Alaska" through a deep commitment to our community and a "first-and-last" touchpoint hospitality model. Our history is rooted in resilience, navigating the complexities of island logistics where every product represents a journey by barge. We pride ourselves on being the stabilizing force that keeps Sitka stocked, secure, and welcomed.

You Will Be

• The Community Cheerleader: You are the face of Sea Mart. You provide the high-energy, "first-and-last" touchpoint service that defines our island hospitality.
• The Precision Technician: You handle guest transactions with speed and accuracy, ensuring that every neighbor is served efficiently and every dollar is accounted for.
• A Safety Sentinel: You maintain the cleanliness and safety of our storefront, ensuring a welcoming environment for our guests in all Sitka weather conditions.

What You Will Do (Entry Level 1 - Core Responsibilities)

• Master the Register: Perform high-speed Point-of-Sale transactions, memorizing produce PLU codes and maintaining an accurate till.
• Practice Wayfinding: Provide legendary service by walking guests to products rather than just pointing, acting as a local guide for our store.
• Maintain Storefront Pride: Execute hourly restroom checks, retrieve carts from the parking lot, and ensure the foyer is clean and organized.
• Execute Safety Protocols: Adhere to all age-restricted sales laws (Alcohol/Tobacco) and follow strict cold-chain safety for items at the check-stand.

Advanced Responsibilities (Specialist Level 2 & Lead Level 3)

Internal promotions to these levels are based on operational need and labor budgeting. Candidates with prior comparable experience may be identified for these tracks.

• Specialist (Level 2): Provides advanced technical support at the Customer Service Desk, manages high-value licenses and rentals, and assists in training new hires on PLU mastery.
• Lead (Level 3): Acts as a peer-mentor on the floor, assists supervisors with front-end flow coordination, and may manage specialized merchandising or procurement tasks for store supplies.

Qualifications

• Experience: None required; we are a "Teaching Store" and will train the right attitude.
• Age Requirement: 16+ Years Old.
• Skills: Ability to perform basic math quickly, memorize codes, and communicate clearly with neighbors and teammates.

Physical Requirements & Environment

• Dynamic Movement: Ability to stand for a 4-8 hour shift, lift up to 50 lbs, and traverse the parking lot in all Southeast Alaska weather conditions.
• Manual Dexterity: Ability to perform repetitive scanning and bagging movements with speed and precision.
• Sensory Awareness: Ability to hear store pages, respond to alarms, and visually inspect products for quality and freshness.

Pay Transparency

• Pay Range: $17.00 - $22.00 hourly. Starting rates vary by level, experience, and current operational needs.
• Overtime: This is an hourly position subject to Alaska's 8-hour daily overtime laws.

Disclaimer

Sea Mart Quality Foods is an equal opportunity employer. This job description provides a high-level overview of the Front End Clerk roles and is not an exhaustive list of all duties or responsibilities.