Front Desk Medical Receptionist
Revel Staffing
Buffalo, NY
A confidential, high-volume medical practice in the Buffalo area is seeking a reliable and professional Front Desk Medical Receptionist. This role supports patient check-in, check-out, scheduling, and administrative workflow in a fast-paced clinical environment. The ideal candidate is detail-oriented, organized, and able to maintain a positive attitude while managing multiple responsibilities.
Position Summary
The Front Desk Medical Receptionist serves as the first point of contact for patients and plays an essential role in delivering a smooth and efficient patient experience. Responsibilities include greeting patients, verifying information, scheduling appointments, collecting payments, and supporting clinical and administrative staff.
Key Responsibilities
Greet and check in patients with professionalism and courtesy
Update patient demographics, insurance information, and pharmacy details in the EMR
Collect co-pays and process payments accurately
Answer incoming calls, route messages, and address patient questions
Scan, upload, file, and organize patient charts and documents
Review and route documents within the EMR system
Assist with check-in, check-out, and kiosk support as needed
Schedule patient appointments as directed
Qualifications
High School diploma or equivalent
MediClear or equivalent HIPAA certification (required)
EMR experience (preferred but not mandatory)
Strong multitasking and prioritization skills
Excellent verbal and written communication abilities
Proficient keyboarding and computer navigation skills
Ability to maintain a positive, professional attitude in a busy environment
Benefits
Paid time off
401(k) retirement plan
Consistent schedule
Supportive work environment