Front Desk Clerk
Comfort Inn
colville, WA
JOB DETAILS
SALARY
$17–$17 Per Hour
JOB TYPE
Full-time, Employee
SKILLS
Billing, Credit Cards, Customer Satisfaction, Customer Support/Service, Data Entry, Hotel Reservation, Interpersonal Skills, Laundry, Maintenance - Pool, Multitasking, Telephone Skills
ADDITIONAL COMPENSATION
position: front desk
LOCATION
colville, WA
POSTED
30+ days ago
Overseeing the front desk duties during the night shift
Duties:
* Welcomes guests by greeting them; answering questions; responding to requests.
* Registers guests by obtaining or confirming room requirements; verifying preregistration; assigning room; obtaining information and signatures; issuing door cards.
* Establishes credit by verifying credit cards or obtaining cash.
* Directs guests to room by showing location on hotel map; calling bellhop.
* Conveys information to guests by receiving and transmitting messages, mail, packages, etc.
* Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
*Balancing the accounts from day shift
*Ensuring customer satisfaction
*Creating folios and invoices
*Maintain the pool area
*Must have the ability to work in a fast paced environment
*Must be able to wash/fold laundry
*Run night Audit, closeout all final transactions for the day, tracking all finances and balancing cash reports
* Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements.
* Contributes to team effort by accomplishing related results as needed.
*Answering ALL calls related to potential booking
Skills/Qualifications:
Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening
About the Company
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