Fraud Investigator

Our Benefits

• $1,000 New Hire Welcome Bonus after 90 days
• Competitive Pay with advancement opportunities
• Performance Incentives
• 11 Paid Holidays
• Paid Time Off (Starting at 16 days per year with Years of Service Increases)
• 200% 401(k) Match up to 5%
• Medical Plans with a $5.00 Employee Only Per Pay Period Plan
• Dental, Vision, Short-Term Disability Insurance
• Hospital and Accident Indemnity Plans
• Employer paid Basic Life and AD&D Insurance
• Employer paid Long-Term Disability Insurance
• Flexible Spending Accounts- Medical and Dependent Care
• Tuition/ Educational Assistance
• Employee Perks and Discounts

Communication Federal Credit Union has proudly served our members for over 80 years, and during this time we have been grateful for honors like Forbes' #1 Credit Union in Oklahoma, and recently voted one of our state's "Great Companies to Work For". We are committed to our local communities, providing financial education, and supporting local organizations.

We are passionate about the credit union philosophy of "People Helping People" and empower our team members to deliver on that promise. Our culture encourages trust, collaboration, and communication enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.

POSITION SUMMARY:

The Fraud Investigator supports our efforts to detect, investigate, and prevent fraud and financial crimes. This position investigates scams and other types of fraud including account takeovers, elder financial exploitation, identity theft, and internal fraud. This role collaborates with our BSA/Fraud team, branches, law enforcement, and 3rd parties to document cases, protect assets, and support regulatory compliance.

WHO YOU ARE:

* In-depth understanding of fraud schemes and scams (e.g., ACH fraud, wire fraud, elder financial exploitation, account takeover, and synthetic identity theft.)

* Familiar with BSA/AML regulations and SAR filing requirements.

* Ability to conduct end-to-end investigations, including evidence gathering and preservation, data analysis, and timeline construction.

* Experience with interviewing techniques to elicit information from victims, witnesses, and potential internal/external perpetrators.

WHAT YOU WILL DO:

- Investigate reports of suspected fraud, including but not limited to: romance scams, wire fraud, elder exploitation, unauthorized transactions, identity theft, check fraud, and internal misconduct.

- Monitor member activity, fraud and anti-money laundering software (e.g. Verafin) alerts, and internal referrals to identify red flags and unusual behavior.

-Conduct interviews with members and employees, document findings, and recommend next steps.

- Work with BSA Officer and BSA staff to prepare and support Suspicious Activity Report (SAR) filings.

- Coordinate with law enforcement and other financial institutions as appropriate to support investigations, recover losses, and disrupt fraud activity.

- Provide fraud education and awareness to branch and back-office staff; assist in developing fraud-prevention messaging and alerts.Recommend improvement to processes, alerts, or controls for fraud mitigation efforts.

- Assist Director of Security andInvestigations with fraud loss tracking and regulatory reporting.

NECESSARY KNOWLEDGE, SKILLS & ABILITIES:

Demonstrate sound judgement under pressure and in ambiguous situations.

Translate complex investigative findings into clear and concise reports and presentations.

Ability to manage sensitive issues with a high degree of integrity, confidentiality and ethical judgement.

Strong collaboration and communication skills; able to work with staff across multiple departments and levels.

Collaborate effectively with internal teams and external partners, i.e. law enforcement / peer financial institutions.

Comfortable working with case management and fraud detection platforms.

Proficient in Microsoft Office and comfortable learning new systems and investigative tools.

REQUIRED TRAINING AND EXPERIENCE:

* Minimum 2 years of experience in fraud investigation, BSA/AML compliance, or related risk management work within a financial institution or law enforcement agency.

* College coursework in criminal justice, business, or related field preferred.

* Combination of relevant education and professional experience that collectively demonstrates required knowledge, skill, and abilities will be considered.

Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.