Food Service Account Manager (Coffee Industry)

We are seeking an experienced and motivated Food Service Account Manager to represent a leading coffee and vending equipment manufacturer and oversee and grow client relationships within the hospitality and food service industry. The ideal candidate will have a proven track record in sales or account management, along with an existing client base or business book, and the ability to expand market presence through excellent service and relationship-building.

This position requires extensive travel (approximately 80%) to visit clients, attend industry events, and manage accounts across the assigned territory.

• Manage and grow existing food service and hospitality accounts within the Charlotte area and surrounding regions.
• Develop new business opportunities through networking, referrals, and targeted sales strategies.
• Maintain regular contact with clients to ensure satisfaction, resolve issues, and identify opportunities for growth.
• Present products, negotiate contracts, and close sales to meet or exceed company goals.
• Collaborate with internal departments to ensure smooth operations and strong client support.
• Analyze market trends and competitor activity to identify areas for expansion.
• Attend trade shows, conferences, and industry events to represent the company.
• Maintain accurate records of sales activities, forecasts, and account updates in the CRM system.

• Minimum 3–5 years of experience in food service, hospitality, or distribution account management.
• Existing client relationships or active business book required.
• Strong sales, negotiation, and presentation skills.
• Excellent communication and interpersonal abilities.
• Highly organized and self-motivated, capable of managing multiple accounts independently.
• Proficiency in Microsoft Office and CRM software (Salesforce or similar).
• Valid driver’s license and ability to travel up to 80%.