Food Server (Part-Time) – Omaha
Starting Wage: $7.00/hour (plus tips)
SUMMARY DESCRIPTION
The Part-Time Food Server is responsible for delivering an exceptional guest dining experience by providing attentive, efficient, and friendly food and beverage service in accordance with outlet standards. This position takes food and beverage orders, provides beverage and alcohol service, maintains table presentation, completes assigned side work, and upholds all health, safety, and service standards. The Food Server plays a key role in creating a welcoming atmosphere and ensuring every guest receives outstanding hospitality reflective of WarHorse Gaming’s service excellence.
ESSENTIAL JOB FUNCTIONS / DUTIES
Essential duties and tasks that must be performed with or without reasonable accommodation include the following:
Practices, supports, and maintains the Mission, Vision, and Values of WarHorse Gaming, LLC.
Provides prompt, courteous, and high-quality service to all restaurant guests.
Greets guests upon arrival and departure in a friendly and professional manner.
Accurately takes food and beverage orders and delivers items in a timely manner.
Serves alcoholic and non-alcoholic beverages in compliance with all policies and regulations.
Maintains thorough knowledge of all menu items, specials, and beverage offerings.
Maintains guest tables throughout the dining experience by clearing, resetting, and replenishing china, glassware, and silverware as needed.
Completes daily side work including polishing china, glassware, and silverware.
Cleans, organizes, and assists with deep cleaning of assigned restaurant areas.
Busses tables and supports overall dining room operations.
Assists hosts, food runners, and fellow servers as needed to ensure efficient service.
Records guest preferences in the reservation system to enhance personalized service.
Recognizes frequent guests and delivers consistent, elevated service.
Maintains a neat, professional, and clean appearance at all times.
Complies with all department and company policies, procedures, internal controls, and government regulations.
Attends required meetings, trainings, and service briefings.
Thanks guests and invites them to return, ensuring a positive final impression.
Provides outstanding guest and team member service at all times.
Performs other duties as assigned.
JOB SPECIFICATIONS
Employment Status: Part-Time
Education & Experience:
Must be at least 19 years of age
High School Diploma or equivalent required
Three (3) years of serving and/or customer service experience preferred
Skills & Qualifications:
Strong commitment to guest service excellence and ethical conduct
Ability to work in a fast-paced, high-volume hospitality environment
Strong communication and interpersonal skills
Ability to interact with mobile devices and touch screen technology
Previous experience using smartphones and/or tablet applications preferred
Strong attention to detail and organizational skills
CORE COMPETENCIES
Guest Focus
Collaboration Skills
Communication Proficiency
Flexibility
Problem Solving
Ethical Conduct
Stress Management / Composure
Cash Handling
CERTIFICATION REQUIREMENTS
Responsible for selling, serving, or distributing alcoholic beverages: Yes
Ability to secure and maintain a Nebraska Gaming License
Food Handler Certification (preferred)
ServSafe Certification (preferred)
TIPS Alcohol Certification (preferred)
WORK HOURS
Due to the nature of the hospitality and entertainment industry, this Part-Time position requires the ability to work flexible schedules, including evenings, weekends, holidays, and peak business periods based on operational needs.
TRAVEL REQUIREMENTS
Travel is not required for this position.
BENEFITS
Federal Employees Medical Coverage
Comprehensive Insurance Coverage Options
401(k) with Immediate Vesting & Company Match
Quarterly Incentive Program
Vacation, Holiday, and Sick Leave (based on eligibility)
Please note this job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the position. Duties, responsibilities, and activities may change at any time with or without notice.
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Preference may be extended to persons of Indian descent in accordance with applicable laws.