Food Operations Manager 2

Role Overview

Sodexo is seeking an experienced Food Operations Manager 2 to lead food service operations at Brattleboro Retreat, a nationally recognized, nonprofit psychiatric and addiction treatment hospital located on a scenic Vermont campus. This role is ideal for a hands‑on leader who thrives in a healthcare environment and is passionate about delivering high‑quality food service that supports patient care, staff satisfaction, and overall well‑being.

Brattleboro Retreat has provided comprehensive mental health services since 1834, offering inpatient, residential, partial hospitalization, and outpatient programs for children, adolescents, and adults. The facility is widely recognized for its compassionate, patient‑centered approach and high clinical standards, serving patients from across Vermont and New England.

What You'll Do

As the Food Operations Manager 2, you will oversee daily food service operations while ensuring safety, quality, and service excellence in a behavioral health setting.

Key responsibilities include:

• Manage day‑to‑day food service operations including patient dining, retail services, and catering
• Lead, train, and develop frontline food service teams to drive engagement and performance
• Ensure compliance with all food safety, sanitation, and regulatory standards (including healthcare and Sodexo policies)
• Oversee food preparation, production, and service to ensure quality, consistency, and presentation standards
• Support retail and catering operations, including menu execution, service flow, and customer satisfaction
• Monitor labor, food costs, and inventory while meeting budgetary and operational goals
• Partner with clinical, nursing, and facility leadership to support patient experience and special dietary needs
• Foster a culture of safety, accountability, and continuous improvement

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• 2+ years of food service leadership or supervisory experience, preferably in healthcare, behavioral health, or a regulated environment
• Demonstrated experience in retail food operations, food preparation, and catering services
• Strong people‑leadership skills with the ability to motivate, coach, and develop teams
• Knowledge of food safety, sanitation, and regulatory compliance
• Ability to work in a fast‑paced, patient‑focused environment while maintaining attention to detail

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.