Food Market Assistant Manager

Position Title: Food MarketAssistant Manager

Department: Food & Thrift

Reports To: Food and Thrift Manager

Start Date: ASAP

Employment Class: Full-time, Year-round

Pay Status: Exempt/Salary

Hours Per Week: 40

Location: Breckenridge, CO (in person)

Language Requirement: Bilingual in English and Spanish, required

Hiring Pay Range: $61,360/yr - $63,000/yr 

Age Requirement for this Role: 25 years of age or older (for agency vehicle insurance eligibility)

Job summary:

The Assistant Food Market Manager, with the oversight of the Food and Thrift Manager, as well as the support from the Food Market Supervisor, is responsible for overseeing FIRC’s Food Markets and supporting systems-level improvements that strengthen food access, equity, and operations. This role ensures compliance with all Public Health and Food Bank of the Rockies requirements and provides day-to-day leadership for Food Market staff, volunteers, and logistics. The role is primarily in-person, Monday–Thursday, with some nights, weekends, and holidays required based on Food Market operations.

Our benefits include:

• Five weeks of paid time off per year (flexible and fixed), and additional personal time off as well as paid holidays. Time off accrual rate increases with tenure.
• Medical, dental, and vision insurance with employer contribution for employees and eligible dependents (some plans are covered 100% by employer, multiple buy-up options available)
• Health Savings Account (HSA) and Flexible Spending Account (FSA) for health and dependent care expenses.
• Life Insurance and AD&D, covered by employer
• Employee Assistance Program (EAP)
• Short- and Long-Term Disability (STD, LTD)
• Voluntary Benefits (Accident Plan, Hospital Indemnity, Critical Illness, and Legal Plan)
• 403(b) Retirement plan
• Paid training and professional development opportunities
• Discounted ski passes and access to shared ski medallion
• Local recreation discounts and perks

The person we are looking for will:

• Demonstrate exceptional attention to detail and proactive problem-solving skills, with the ability to provide steady, composed leadership in rapidly changing situations

Primary duties:

• Oversee all Food Market operations in partnership with the Food Market Supervisor, including, but not limited to health and safety compliance, ordering and invoicing, distribution models, staff scheduling, volunteer coordination, and continuous operational improvement.
• Support and actively participate in daily Food Market operations, including managing the client order cycle, maintaining inventory, receiving deliveries, transporting inventory between food markets using the FIRC van, loading and unloading inventory, and checking in clients.
• Hire, cross-train, supervise, schedule and manage the employee life cycle of Food Market staff
• Support the orientation and onboarding of food program volunteers, ensuring they understand program values, safety expectations, and their role in advancing dignified food access; collaborate with food partners to ensure smooth operations
• Work with Food and Thrift Manager to continually assess logistics, workflows, and strategies to meet agency and community needs
• Ensure effective and consistent use of Salesforce and PantrySoft to support Food Market logistics and operations
• Understanding of monthly and annual budgeting, funding sources, food purchasing and spend-down management
• Ensure timely and accurate data reporting to partner organizations
• Serve as the primary point of contact for Food Market operations and staffing emergencies

Responsibilities include but are not limited to:

• Uphold and promote FIRC’s mission, vision, and values
• Create, maintain and implement Standard Operating Procedures
• Work with staff to ensure appropriate maintenance, cleanliness and safety of the facilities, equipment, and vehicles
• Oversee food donations and deliveries from community partners
• Attend and conduct staff and team meetings, quarterly all-staff trainings, and professional development
• All other duties as assigned, job requirements may change

General requirements of the position include:

• High school diploma or GED required
• Management experience in food and beverage or 3 plus years in a supervisory position in a related field
• Effectively demonstrate strong written and verbal communication skills in English and Spanish, required
• Advanced technology skills including, but not limited to: Microsoft Office suite, web-based ordering and inventory, Bloomerang, Dialpad, PantrySoft, Salesforce, Formstack, Scribe, ChatGPT, Adobe, Canva, and other web-based databases is required
• Knowledge of food distribution systems, health & safety regulations, efficient logistics and operations, optimal pre-planning and response skills
• Excellent customer service skills including active listening and the ability to speak to others with confidence and compassion
• Adaptability skills including troubleshooting, problem-solving, flexibility, and a stress-reducing mindset
• Must be 25 years of age or older, per vehicle insurance standards
• CO’s valid driver's license (not permit), with a clean and acceptable record per our insurance standards. Candidates may be subject to an MVR check before an employment offer
• Candidates may be subject to a background check post-offer of employment
• Ability to interact with people of all ages and cultural backgrounds with a commitment to advancing inclusiveness and equity through all FIRC’s programs

Physical requirements of the position include:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of hands to handle, feel, grasp, and operate objects and tools, and reach and lift with hands and arms
• The employee must frequently lift and/or move up to 40 pounds
• Hand-eye coordination is necessary to operate computers and various pieces of equipment
• The employee is frequently required to operate their personal motor vehicle for work assignments
• The employee is frequently required to stand, walk, stoop, kneel, crouch, and twist

Our work environment:

The work environment described here is representative of what must be met by an employee while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but varies due to activities and staffing on site. While performing the duties of this job, the employee will work in community spaces where variable conditions could exist.

About us:

Serving its community since 1993, the Family & Intercultural Resource Center (FIRC) is a non-profit organization that aims to enhance the quality of life in Summit County by providing information, assistance and education to families, immigrants and refugees. FIRC fosters collaboration among community agencies and businesses and advocates for family and cultural competence.

FIRC is an Equal Opportunity Employer

FIRC is committed to building a diverse, equitable, and inclusive community, and we seek to recruit, develop, and retain the most talented people from a wide variety of backgrounds. We prohibit discrimination and harassment of any kind based on race, color, national or ethnic origin, sex, gender identity or expression, sexual orientation, pregnancy, age, religion, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.