FOH Manager
Duo Modern @ Market Hill
Round Top, TX
Position Overview:
The Front of House (FOH) Manager oversees all front-of-house operations in a fine dining environment, ensuring exceptional guest experiences, seamless service execution, and polished team performance. This role requires strong leadership, attention to detail, and the ability to thrive in high-volume, fast-paced settings. The FOH Manager also plays a key role in planning, coordinating, and executing private events and special functions.
Maintain the highest standards of hospitality, service, and professionalism consistent with fine dining expectations.
Greet and engage with guests to ensure satisfaction, resolve issues, and personalize experiences.
Monitor dining room flow, table turns, and service timing to ensure efficient, elevated service.
Lead, train, and mentor servers, hosts, bartenders, and support staff.
Conduct pre-shift meetings, service training, and ongoing skills development.
Maintain staff schedules, manage shift coverage, and oversee performance.
Coordinate private dining experiences, corporate events, and special celebrations.
Work closely with clients to customize menus, timelines, and service expectations.
Collaborate with the culinary team to ensure seamless execution and exceptional presentation.
Manage event setup, staffing, and day-of oversight for flawless delivery.
Oversee daily FOH operations, opening/closing procedures, and compliance with health and safety standards.
Ensure proper floor coverage and staffing levels for both standard and high-volume service periods.
Maintain inventory of FOH supplies, linens, glassware, and service tools.
Manage guest flow and seating strategies during peak business hours.
Anticipate service challenges in fast-paced, high-demand environments and adjust staffing or processes accordingly.
Support staff in maintaining fine-dining standards even during heavy service.
Assist with budgeting, forecasting, and cost control for FOH operations.
Review labor costs and make adjustments to optimize staffing efficiency.
Participate in hiring, onboarding, and performance reviews.
3+ years of FOH management experience in upscale or fine dining restaurants.
Strong leadership skills with the ability to motivate a diverse team.
Proven experience managing high-volume service and event planning.
Excellent communication, guest-relations, and conflict-resolution abilities.
Strong organizational skills with a focus on detail and service execution.
Knowledge of wine, cocktails, and fine dining service standards preferred.