Fleet Support Engineer R&D
Iconma
Foster City, CA
Our Client, an AV Manufacturing company, is looking for a Fleet Support Engineer R&D for their Foster City, CA location.
Responsibilities:
- Serve as the primary point of contact for real-time escalations for R&D fleet issues.
- Conduct in-depth root cause analysis through comprehensive log review to identify and resolve R&D fleet issues.
- Develop, update, and maintain a comprehensive troubleshooting guide for technicians, incorporating newly diagnosed faults and their resolutions.
- Perform hardware bring-up and validation procedures for new vehicle components.
- Design and implement diagnostic procedures to streamline future troubleshooting processes.
- Historical review of vehicle/fleet data identifying trends and issues.
- Collaborate with engineering design teams to enhance tooling and improve issue detection capabilities.
- Develop and implement effective countermeasures across the R&D fleet to prevent recurring issues.
- Define and capture essential data points to validate issue resolution and measure the effectiveness of implemented solutions.
- Engage in cross-functional collaboration to drive continuous improvement in vehicle performance and reliability.
Requirements:
- Minimum of 6 years of relevant experience in transportation, aerospace, or autonomous vehicles.
- Bachelor’s degree in Electrical Engineering or Computer Engineering.
- Experience with low/high voltage circuits, Unified Diagnostic Services (UDS), and how to safely troubleshoot.
- Understanding of hardware and software systems architecture, communications to support in an operations setting.
- Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drive specific resolution into single components.
- Self-starter, ability to build relationships across the company.
- Ability to comprehend schematics, electrical diagrams, connector end views/pinout.
- Experience with electric vehicle technology.
- Experience with remotely supporting vehicle troubleshooting.
- Knowledge of vehicle systems and diagnostics tools.
- Experience with Linux & Python-based programming systems for fleet-level data processing.
- Experience with software that interfaces with hardware.
- Familiarity with networking, TCP, automotive ethernet and socket programming.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
About the Company
Iconma
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.