Fleet Support Engineer

Location:

Las Vegas, NV

Salary Range:

$70 - $76.66

Introduction

The role is part of the Vehicle Development team, focusing on maintaining operational uptime for the fleet. The candidate should be a technical expert, skilled in collaboration and real-time operational support.

Required Skills & Qualifications

• Minimum 6 years of relevant experience in transportation, aerospace, or autonomous vehicles, focusing on perception systems and sensors.
• Bachelor’s degree in Electrical Engineering or Computer Engineering.
• Experience with low/high voltage circuits, Unified Diagnostic Services (UDS), and safe troubleshooting practices.
• Understanding of hardware and software systems architecture and communications in an operations setting.
• Ability to comprehend schematics, electrical diagrams, and connector end views/pinout.
• Applicants must be able to work directly for Artech on W2.

Preferred Skills & Qualifications

• Experience with electric vehicle technology.
• Experience with remotely supporting vehicle troubleshooting.
• Knowledge of vehicle systems and diagnostics tools.
• Experience with Linux & Python-based programming systems for fleet-level data processing.
• Familiarity with networking, TCP, and socket programming.

Day-to-Day Responsibilities

• Serve as the primary point of contact for real-time escalations for sensor-related fleet issues.
• Conduct in-depth root cause analysis through comprehensive log review to identify and resolve fleet issues.
• Develop, update, and maintain a comprehensive troubleshooting guide for technicians.
• Perform hardware bring-up and validation procedures for new sensor components.
• Design and implement diagnostic procedures to streamline future troubleshooting processes.
• Collaborate with engineering design teams to enhance tooling and improve issue detection capabilities.
• Develop and implement effective countermeasures across the fleet to prevent recurring issues.
• Engage in cross-functional collaboration to drive continuous improvement in vehicle performance and reliability.
• Availability for overtime as needed, with advanced notice provided.
• Willingness to travel occasionally within the U.S. to support various operational locations.

Company Benefits & Culture

• Comprehensive health and wellness benefits.
• Opportunities for professional development and career growth.
• Inclusive and collaborative work environment.

For immediate consideration please click APPLY to begin the screening process with Alex.