Fitness Center Attendant

Fitness Center Attendant

JOB CLASSIFICATION
Pay grade level: N/A
Compensation: $22.04 per hour
Employee category: Part-Time 
Department: Wellness and Fitness Center
Reports to: Director of Wellness and Fitness Center
FLSA status: Non-Exempt
Job Code: TBD (HR only)
Location: Primarily Main Campus, but any other college location as assigned by the appropriate administrator

SUMMARY
Kansas City Kansas Community College (KCKCC) Wellness and Fitness Center (WFC) supports campus-wide efforts to promote healthier lifestyles for students, faculty, staff, and community members through fitness and wellness initiatives. The Attendant helps maintain a clean, safe, and welcoming environment by providing friendly customer service, following facility policies and college procedures, and assisting with daily tasks such as monitoring equipment, ensuring safety, and supporting members.

POSITION DESCRIPTION
Customer Service & Front Desk Operations

• Greet members, answer questions, and provide accurate information about programs and policies.
• Process membership and program payments, issue receipts, and balance cash drawer in accordance with college procedures.
• Answer phone calls, take messages, and schedule facility orientations.
• Support the sign-in and sign-out process, verifying student, staff, and community memberships.
• Assist with facility tours and new member orientations.

Facility Oversight & Safety

Cleaning & Equipment Maintenance

• Regularly disinfect equipment and high-touch areas.
• Ensure towels are available by rotating, laundering, and folding them consistently.
• Keep equipment, locker rooms, and common areas clean and organized.
• Monitor gym equipment for damage, report problems, and assist with basic maintenance tasks.

Additional Duties

• ​Assist with Lost and Found updates and organization.
• Encourage members to secure valuables and support theft reporting procedures.
• Support team members as needed and participate in department and college-wide meetings.
• Perform other duties as assigned by the Director of the Wellness & Fitness Center.

KNOWLEDGE, SKILLS, AND ABILITIES

CustomerService&Communication

• Friendly, approachable, and professional when assisting patrons.
• Strong verbal and written communication skills.
• Ability to create a welcoming environment that meets the needs of all patrons.
• Comfortable interacting with individuals from various backgrounds and experiences.

Fitness&SafetyAwareness

• Basicunderstandingoffitnessequipmentandsafetyprotocols.
• Ability to stay alert and respond effectively in emergency situations.
• Familiarity with gym rules and a commitment to enforcing college policies and procedures respectfully.
• Able to recognize and address safety hazards promptly.

Professionalism& Teamwork

• Self-motivated, dependable, and able to work with minimal supervision.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and deadlines.
• Willingness to support other team members and contribute to team goals.
• CapableofrepresentingtheCollegeatevents,meetings,oractivitieswhen needed.

Technology &AdministrativeSkills

• Working knowledge of Microsoft Office 365 applications.
• Abilityto followcash-handling collegeprocedures andaccuratelyprocesstransactions. E.g., memberships, food, drink, and apparel, etc.
• Comfortable using phone systems and scheduling tools.

MINIMUM QUALIFICATIONS

• High School Diploma or GED equivalent.
• Current CPR certification or ability to obtain certification within three (3) months of hire.

PREFERRED QUALIFICATIONS

• Associate degree or higher from an accredited institution in Physical Education, Recreation, Exercise Physiology, Health Education, Exercise Science or related field.
• Priorexperienceincustomerservice;experienceinafitnessorrecreationsetting
• One (1) year of related work experience.
• Current Personal Training certification from a nationally recognized organization (e.g., NASM, ACE, ACSM, NSCA).

WORKING CONDITIONS
While performing the duties of this job, the employee is regularly required to stand, talk, hear, walk, and sit. The employee may occasionally be required to push, lift, or move gym equipment weighing up to
25-50 lbs. This role involves working in a physically active environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

WORK SCHEDULE
This is a part-time position with a schedule of up to 29.0 hours per week. The Fitness Center operates Monday through Friday from 5:30 AM to 7:00 PM (CT), and scheduled shifts will fall within these hours. Must be available to work a variable schedule based on operational needs. This position is based on-site at the KCKCC Main Campus.

***This job description In no way states or implies that these are the only duties to be performed by the employeeoccupyingthisposition.Employeeswillberequiredtofollowanyotherjob-relatedInstructionsandto perform any otherjob-related dutiesrequestedbytheir supervisor.Thisjobdescriptionmayberevised upon developmentofotherdutiesandchangesinresponsibilities.


KCKCC is an Equal Opportunity Employer