Field Supervisor Janitorial Services
ABM Industries
Boston, MA
Compensation: $ 25.00 - $27.75 / Hourly
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Position Summary:
Field Supervisors of Janitorial Services are responsible for the direct oversight of employees of a designated account and/or on a designated shift. To include ensuring that productivity levels and customer service requirements are being met. This is a standing post & driving post, with constantly patrolling of the Terminal, Ramp, Cargo Area.
- Provide technical guidance, interpret policies and procedures, and assist front-line employees in performing functional tasks.
- Ensure that shift schedules (days off, vacations, etc.) are completed at least one week in advance.
- Work with leadership to ensure all callouts are covered.
- Accommodate increased or decreased client staffing requests.
- Manage the No-Fault Attendance Policy.
- Represent ABM by participating in client briefings and communicating regularly with client representatives regarding operations.
- Manage daily employee lunches and breaks.
- Maintain daily shift reports for managers.
- Perform basic administrative, payroll, and attendance functions as required.
- Maintain communication with Account Managers to monitor and maintain optimum staffing levels.
- Effectively coach, counsel, and discipline employees.
- Conduct Safety and Quality audits.
- Partner with the Safety Quality Manager to ensure safety, security, and quality of operations.
- Ensure front-line employee compliance with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
- Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, and others.
- Comply with all safety, security, compliance, and quality standards and procedures set by the Company, Clients, and regulatory authorities.
- Perform miscellaneous duties as assigned.
Physical Demands
- Ability to stand, walk, and/or drive for extended periods throughout the work shift.
- Ability to lift 50 pounds or more throughout the work shift.
- Reasonable accommodations may be made for individuals with disabilities.
Work Environment
- Moderate noise level.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Job Knowledge, Skills, and Abilities
- Ability to communicate effectively in English.
- Ability to read and interpret documents such as safety rules, operating procedures, and employee handbooks.
- Ability to present information and respond to questions from managers, clients, customers, and the public.
- Strong listening skills.
- Ability to apply common-sense understanding to carry out written, oral, or diagram-based instructions.
- Ability to solve problems involving several concrete variables in standardized situations.
General Company Requirements
- Must comply with Company uniform and grooming standards.
- Must always wear the SIDA badge/Airport ID.
- Must comply with all policies outlined in the ABM Team Member National Handbook and applicable supplemental handbooks.
Licenses / Certificates
- Valid State Driver’s License.
Experience
- Three years of supervisory experience preferred.
Overall Requirements
- Must be 21 years of age or older.
- Valid State Driver’s License.
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
About the Company
ABM Industries
ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)