Field Service Technician
Jobot
Phillipsburg, NJ
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JOB DETAILS
SALARY
$31–$36 Per Hour
SKILLS
Asset Management, Automation, Communication Skills, Conveyor Systems, Customer Satisfaction, Customer Support/Service, Documentation, Electricity, Electronics, Emergency Response, Emergency Services, Employee Benefits, Hand Tools, Identify Issues, Legal, Lift/Move 50 Pounds, Maintenance - Electrical, Network Software, Network System Hardware, On Site Support, Operations Processes, Oscilloscope, Presentation/Verbal Skills, Preventative Maintenance, Problem Solving Skills, Quality Management, Retrofit, Schematics, System Operations, Systems Administration/Management, Team Player, Technical Drawing, Technical Support, Time Management, Training/Teaching, Writing Skills, eCommerce
LOCATION
Phillipsburg, NJ
POSTED
5 days ago
This Jobot Job is hosted by: Robert Donohue
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $31 - $36 per hour
A bit about us:
We are a leading provider of automated material handling solutions, supporting customers across parcel, e-commerce, and high-volume distribution environments. Our Lifecycle Services team is made up of highly skilled technicians who keep conveyor-driven automated sorting systems operating at peak performance.
As we continue to grow, we’re looking for an experienced Field Service Technician II who can deliver exceptional on-site support, preventive maintenance, troubleshooting, and system upgrades for automated conveyor and sorting equipment. If you enjoy solving complex mechanical/electrical issues, working directly with customers, and being part of a collaborative, talented technical team—this is the role for you.
Why join us?
We continue to grow and acquire more operating companies. Because of this we offer the opportunity to work within several different industries and with several different types of machines and customers. In addition, we offer each employee a comprehensive benefits package consisting of medical, dental, vision along with a 401k match and PTO. If working on new, exciting machines and technology is important to you this is a great opportunity.
Job Details
What You’ll Be Doing
- Perform mechanical and electrical preventive maintenance, troubleshooting, repairs, and system upgrades on conveyor-driven automated sorting systems.
- Respond quickly and efficiently to customer issues to maximize equipment uptime.
- Provide training, guidance, and technical support to less experienced field technicians.
- Conduct regular preventive maintenance inspections and ensure proper documentation.
- Work with internal support teams to install new equipment and complete retrofits.
- Manage company assets—including parts inventory, tools, and service materials.
- Maintain excellent customer satisfaction through professional, cooperative communication.
- Stay current on service updates/bulletins, technical schematics, retrofit instructions, and product changes.
- Participate in ongoing technical training to remain proficient in electrical, mechanical, networking, and software-related skills.
- Respond to emergency and unscheduled service calls within established timelines.
- Continuously identify opportunities to improve service quality and efficiency.
- Understand customer operational processes (sort plans, IMB requirements, workflows, dispatch methods, etc.).
Qualifications
- Flexible to work any shift, including nights, weekends, and holidays.
- Strong electronics/electrical background with hands-on troubleshooting experience.
- Solid mechanical aptitude and experience working with industrial equipment or automated conveyor systems.
- Ability to apply software and networking skills to equipment diagnostics.
- Proficient using hand tools, power tools, and diagnostic equipment (oscilloscopes, DMMs, etc.).
- Able to read and interpret technical drawings, schematics, and documentation.
- Full range of motion and ability to lift 50–75 lbs.
- Excellent problem-solving, time management, and customer service skills.
- Strong verbal and written communication abilities.
- Ability to follow detailed written and verbal instructions independently.
- Ability to influence and communicate effectively in sensitive situations.
- Basic computer skills, including DOS, Windows, UNIX, and Microsoft Office.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
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About the Company
J
Jobot
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
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COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com