Field Service Technician
Pyramid Consulting, Inc
Crown Point, IN
Immediate need for a talented Field Service Technician . This is a 06+ months contract opportunity with long-term potential and is located in Crown Point, IN (Onsite) . Please review the job description below and contact me ASAP if you are interested.
Job ID:26-10777
Pay Range: $19 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Diagnose, troubleshoot, and resolve hardware and software issues involving laser printers, wide format / plotters, kiosks, and POS systems.
- Install, configure, and maintain IT equipment and related applications.
- Perform preventive and routine maintenance to ensure optimal equipment performance.
- Provide clear, professional technical support to customers both onsite and via phone.
- Maintain accurate service documentation, ensuring compliance with quality and operational standards.
- Is this position remote or in person? Remote field tech dispatches from home
- What are the TOP 2 required skills that candidates must have? Previous experience in field services dispatch requiring travel and hands on experience with repair of laptops, desktops and printers
- What will the work schedule be for this position? M-F 9 am – 6 pm, OT, on-call rotation and afterhours required
- Will there be OC (on call)? Yes
- Will there be shift differentials? No
- How many overall years of experience should this person have? 3-5
- Do they need any specific certifications or education? A certification is required
- If contract to hire what is the conversion rate? $23
- How many miles per day will the contractor be driving? 50-150
- What radius range should candidates be located from the job location? 30 miles
- What is the exact work location or city, state, or zip? Crown Point, IN 46307
Key Requirements and Technology Experience:
- Strong working knowledge of printers (laser and wide format / plotters), computer hardware, and software systems.
- Electro-Mechanical experience a plus
- Emphasis on experience repairing laser and wide-format printers.
- Demonstrated ability to troubleshoot, analyze, and resolve technical issues.
- Excellent communication skills and a strong commitment to customer service.
- Ability to manage multiple tasks independently while also functioning effectively in a team environment.
- Physical ability to lift and transport equipment weighing up to 50 lbs.
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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