Field Service/Installation Technician
Benco Dental
Williamsport, PA
Location: Williamsport, PA; State College, PA
Field Service/Installation Technician at Benco Dental
At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!
What’s in it for YOU?
Excellent Compensation Packages
Medical, Dental and Vision Benefits Effective on Day 1
401k Package, Paid Time Off Program, and Profit Sharing
Associate Discounts and Community Giveback Programs
College Tuition Savings Program
Caring Family Culture Toward all Associates
Certified as a FORTUNE Great Place to Work
Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
Family owned for 90+ years
Position Summary:
The Field Service/Installation Technician is a vital part of our company providing hands-on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers service technicians career development and will provide a strong sense of accomplishment.
Do YOU Possess These Skills and Attributes?
Computer proficiency, including knowledge of Windows-based programs
Organizational skills
Problem solving skills
Exceptional communication skills
No Bio-Medical (dental) Device repair experience? No problem! Other relevant experience includes:
Mechanical or Technical experience/education
Electrical, Customer service, Military, or Software/hardware experience
Pneumatics
HVAC
Do These Responsibilities Interest YOU?
Providing maintenance and repair services out in the field
Training staff on using equipment
Training customers on using equipment
Do YOU Meet These Requirements?
High School Diploma or equivalent
Valid driver’s license and clean driving record (Required)
Technical training in the bio-medical or electronics field (Preferred)
Physical:
Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
Able to work in tight spaces
Frequent travel to customer sites (daily) and occasional use of power tools
Who We Are: It’s our Mission to Drive Dentistry Forward
Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states.
We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”
If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!
We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.
*This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.
About the Company
Benco Dental
The Benco Dental Difference
Benco Dental is the largest privately owned, full-service distributor of dental supplies, dental equipment, dental consulting and equipment services in the United States. Founded in 1930 by Benjamin Cohen, the company has remained family owned and focused on the unique mission of "delivering success smile after smile". Headquartered in Pittston, Pennsylvania, Benco Dental is the nation's fastest-growing dental distributor with more than 50 regional showroom locations and five distribution centers servicing more than 30,000 dental professionals in all 50 states.
Benco Dental provides more supply and equipment options than any other full-service dental distributor – an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financial planning and wealth management, real estate consulting, recruitment, clinical education, financing, peer-to-peer learning and dental-specific technology solutions. These services are supported by more than 400 professionally trained sales representatives and 290 factory-trained service technicians.
In 2010, Benco Dental unveiled a dental design showroom unlike any other in North America. The CenterPoint Experience combines design, technology, and equipment to create the ultimate dental showroom. With locations in both Pennsylvania and California, The CenterPoint Experience provides dentists with the opportunity to get a firsthand look at the latest dental equipment and technology as well as receive a consultation with Benco Dental's InSite™ Design team.
There's something special about Benco Dental. Because we focus all of our energy on doing what's right for our stakeholders, it's easy to feel that we're in it together. Like one big family. That's not to say it's all warm and fuzzy. With family comes responsibility and hard work. Our shared commitment is not only what drives us, but also what bonds us. It's what motivates us to make every day more rewarding for our customers, associates, vendor partners, and philanthropic grantees. And it's a philosophy that works.While our competitors worry about pleasing Wall Street, we have the luxury of devoting 100% of our energy to delivering success, smile after smile. It's our mission, our passion. And it works: for the past seven years, we've been the fastest growing dental distributor in the United States. The reason? Our success is tied directly to the success of others. It's the Benco Difference.