Field Engineer - State of VA
Sparks Group
Charlottsville, VA
Job Summary/Company:
Sparks Group is seeking a Field Engineer who will work in a rotating on-call schedule covering after hours/weekend calls and occasional overtime hours. The technician should sit in the Charlottesville/Richmond area as he/she will be covering the state of Virginia (NoVA and Chesapeake regions excluded).
Responsibilities:
• As part of a technical support group, responsible for preventive maintenance as well as monitoring and responding to alert conditions.
• Perform remote diagnostics and interface directly with customers to resolve a variety of technical problems impacting mission-critical recording processes.
• Site installations, follow-up training with the customer, general system support, and ongoing end-user training.
Qualifications/Background Profile:
• Experience in Call/911 Recorder or VoIP technologies preferred.
• IT troubleshooting experience preferred.
• Applicable experience in more than 1 of the following areas: Windows Server, Unix, Linux, Network Monitoring, Network Management Systems, Telephony, VoIP, Radio Systems, Network/Telephony cabling.
• Must be able to safely list 50 pounds to chest level and with assistance, install recorder servers in server racks.
• Certifications: CompTIA A+ or Network+, OR the ability to obtain within 90-days of employment.
• Travel: requires daily travel (3-5 days per week) to customer sites typically within 200 miles of the technician's home base, but includes occasional travel outside of the dedicated area on an as needed basis. Technicians will be paid mileage to client sites.
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This job is On the Road.
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from Apple App Store or Google Play.
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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
About the Company
Sparks Group
Bringing the Best People and the Best Companies Together Since 1970.
Sparks Group (formerly SPARKS, Sparks IT Solutions, and Sparks Personnel) is the Washington DC Area's leading temporary staffing and full-time recruiting services provider. Whether you are seeking your next opportunity or looking to add talent, Sparks Group is the ideal partner for you! Each of our four divisions (Sparks Office, Sparks Accounting & Finance, Sparks IT, and Sparks Creative) specializes in placing professionals in temporary/contract, temporary-to-full-time, and full-time roles across a diverse array of staffing categories, positions and levels including: office/administrative, customer service, human resources and talent acquisition, legal support, government and cleared personnel, mortgage/banking, accounting and finance, contracts and procurement, information technology and creative/marketing.
Sparks Group brings over four decades of experience placing professionals in challenging and rewarding positions at many of the area’s most prestigious organizations. Our primary focus is presenting opportunities that match each candidate’s skill-sets, experience levels, career objectives, and growth needs. Sparks Group has regularly ranked as one of the top US staffing and recruiting firms having been named to Inavero’s Best of Staffing Lists® for Client and Employee Satisfaction (2012-2017). Additionally, Sparks Group is proud to have been recently selected for other awards Staffing Industry Analysts’ 2017 Best Staffing Firms to Work For, Washington Business Journal Best Places to Work (2017), the Washington Post’s Top Workplaces® List (2017, 2014), Forbes® Best Professional Recruiting Firms (2017), and the National Capital Business Ethics Award.