Field Dispatch Technicians
PlanIT Group
Hartford, CT
No Agencies, please!
JOB DESCRIPTION:
Requirements:
- Must have valid driver's license and reliable vehicle with the ability to carry a 6-foot ladder
- Must have a working smartphone to access company email and company ticketing system
- Must have basic cabling tools/technician tools
- Must know how to use a laptop/email/basic knowledge of Office 365 applications such as Word, Excel
- Must be proficient in utilizing technical tools such as cable testers and fiber testers.
- Requires experience in working in communications closets
- Must be able to safely lift heavy objects
- Must understand cable patching processes and procedures
- Must be familiar with 66 Block and 110 Block cross connect procedures
- Must have a basic knowledge of data communications networking
- Must be able to assist in troubleshooting issues
- Must understand network terminology
- Must be familiar with IP phone
- Requires good interpersonal communications skills
- Must be able to explain technical issues in a way the customer will understand an issue
- Must be able to interpret a customer's issue in a way that will allow technician to facilitate a resolution
- 5 years of experience in data communications
- Must have a basic knowledge of Cisco Phones, switches and routers
- Must have a basic knowledge of local and wide area networking.
- High school diploma or equivalent required
About the Company
PlanIT Group
PLANIT Group is a fast-growing global technology consulting firm dedicated to delivering innovative solutions to our clients that drive results. We collaborate with our partners and customers to help them improve performance, efficiency, and quality. Our team delivers innovative solutions and services - including management consulting, systems integration, ERP solutions, enterprise architecture, communications, and infrastructure services. We focus on delivering value and driving increased productivity and efficiencies for our clients’ mission. Our extensive experience in the Federal, Defense, Intelligence, State, Local, Healthcare and Commercial industries delivers proven results and accelerated benefits.
Clients engage PLANIT for our expertise, innovative approach, and our exceptional team. We promote a creative, client-centric work environment and culture, striving to provide challenging and rewarding opportunities for our company’s employees and partners. Integrity and innovation are the core principles of our company philosophy. Our customers engage us to create solutions to complex mission challenges, and PLANIT delivers. For more information, visit http://www.planitgroup.com/. Innovation. Integration. Integrity.