Farmers Insurance Customer Service Representative

Join Farmers Insurance as a Customer Service Representative and become the friendly, knowledgeable voice clients rely on. In this role, youll help customers manage their policies, answer questions, and ensure they feel confident and protected every step of the way.

This is a great opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, team-oriented environment.

Salary Range: $40000.00 - $70000.00 per year

Annual Base Salary + Commission

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Licensing Assistance Available

Ongoing Training

Team Building Events

Work-Life Balance

Licensing assistance available

Business casual attire

Networking events

Paid holidays

Software taring modules

Weekly team meetings

Collaborative work environment

Responsibilities

• Assist clients with policy questions, billing inquiries, and coverage updates
• Process policy changes, renewals, and documentation accurately
• Support claims inquiries and provide guidance through the process
• Identify opportunities to recommend additional coverage when appropriate

• .Licenses required, assistance available.
• Bilingual, fluent in both English and Spanish is beneficial.
• Strong verbal and written communication skills
• Ability to remain calm and professional in challenging situations
• Strong problem-solving and multitasking abilities