Family Practice Medical Assistant

We are seeking a full-time Medical Assistant to join our team. A successful candidate must be eager to become an active part of the care team. The medical assistants at Westfield Family Physicians work closely with the healthcare providers to provide care across the lifespan of our patients. Our goal is to help our patients live healthy lives.

All staff members at Westfield Family Physicians work under defined roles as they provide patient care. They are a member of a team, and attend regularly scheduled meeting, taking part in a structured communication process. The structured team communication includes reporting to one another and the department team leader.

Clinical staff members are responsible for performing such duties as taking vital signs, preparing patients for their visit, in office lab tests, stocking rooms and various tasks to keep the office running smoothly. The Medical Assistant plays a key role in helping patients navigate the health care system.

Skills and requirements:

• Experience and/or certification preferred
• CPR certification or willing to obtain
• Comfortable using computerized systems / electronic health record (EHR)
• Good communication skills

Duties and Responsibilities:

• Check patients into the exam room, obtaining pertinent vital signs
• Update the patient medical, family and social history
• Perform any indicated tests, such as EKGs, diabetic foot exams, etc.
• Perform simple lab tests such as pregnancy tests, rapid strep tests etc.
• Accurately document all information in Medent EHR
• Maintain strict confidentiality of all patient information
• Reach out to patients for needed services and follow up
• Work closely with healthcare providers to help the patient manage their particular condition
• Participate in morning huddles and communicate relevant information during morning huddles
• Communicate effectively with patients and staff
• Conduct oneself in polite and courteous manner to co-workers and patients
• Attend scheduled meetings and trainings
• Various other tasks as assigned by team leader and/or other management staff