F&I Administrative Assistant / Title Clerk

Who We Are

Crest Acura and Cadillac are premier automotive dealerships in Syracuse, known for delivering high-quality customer experience and a strong team-oriented culture. We take pride in our professionalism, attention to detail, and commitment to operational excellence across all departments.

The Role

We are seeking a detail-oriented and reliable F&I Administrative Assistant / Title Clerk to support our Finance & Insurance (F&I) department. This role was created to streamline administrative responsibilities and allow our F&I Manager to focus on customer engagement and revenue generation.

This is primarily a clerical and administrative position, with the opportunity to gain exposure to the F&I process. For the right individual, there is potential to assist in a more customer-facing or sales-support capacity over time.

What You’ll Do

• Process and manage credit applications and prepare documentation for e-contracting
• Enter and maintain accurate deal data in dealership systems
• Handle DMV/title paperwork, registrations, and verification processes
• Ensure all deal paperwork is complete, compliant, and properly filed
• Coordinate with internal departments to support deal flow and funding
• Maintain organization of deal jackets and documentation
• Assist the F&I Manager with administrative tasks to improve efficiency

Requirements

What We’re Looking For

• Prior experience in automotive dealership administration, title work, or F&I support preferred
• Strong attention to detail and accuracy with paperwork
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Comfortable working independently with minimal supervision
• Strong organizational and communication skills
• Professional and reliable with a team-first mindset

Preferred (Not Required):

• Experience with CDK, Auto/Mate, Reynolds & Reynolds, or similar dealership systems
• Interest or ability to support F&I in a customer-facing or sales capacity

Benefits

Why Join Crest Acura

• Company sponsored benefits including excellent 401k match, paid holidays and paid time off
• Competitive hourly rate of $20 - $24 per hour depending on experience
• Opportunity to gain exposure to the F&I side of automotive sales
• Stable, team-oriented work environment
• Ability to grow into a more advanced role within the dealership
• Hours for this position are Monday - Friday 9:00am - 5:30pm