F & B Manager

Millennium Hotels and Resorts

Durham, NC

JOB DETAILS
LOCATION
Durham, NC
POSTED
30+ days ago

The Food and Beverage Manager is responsible for directing and overseeing all aspects of the property’s food and beverage planning and service, with duties to ensure adherence to quality and safety standards. 

  1. Be a role model to all Associates on our team by displaying our  values in all aspects of operations through internal and external service

  2. Have a critical eye toward all products, services, and operational culture is in line with company standards

  3. Provide personalized service to every individual you encounter

  4. Maximize food and beverage department profitability

  5. Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation

  6. Clearly describe, assign and delegate responsibilities of the food and beverage department(s).

  7. Develop, implement, and monitor schedules of all operations to achieve a profitable result

  8. Implement effective control of food, beverage and labor costs

  9. Regularly review and evaluate the degree of customer service, to enhance customer experience 

  10. Develop processes necessary to ensure exceptional experiences both internal and external.

  11. Ability to ensure compliance with all local, state and federal laws and regulations

  12. Perform any other duties as requested by leadership to aid in better operation of the property and service to the guests

  13. Conduct Banquet Event Meetings with completed client event orders and direct staff for each individual role required

Requirements

Qualifications

  • Demonstrates strong expertise in banquet execution, ensuring events are planned and delivered efficiently.
  • Highly proficient in Delphi, utilizing the system effectively for event management and coordination.
  • Takes full ownership of outlets, overseeing operations and maintaining high service standards.

  • Capable of managing catering requirements when needed, including contacting guests to gather event details, preparing accurate price quotations, and entering all information into the system.

  • Extensive training in food safety, health codes and local and state restaurant laws

  • Possess progressive F&B operations experience including leadership, financial, and market analysis

  • Catering and Banquet Set Up experience and ability to conduct site visits with potential clients

  • Create Banquet Event Orders for Catering Events and be available to execute events

  • Has great interpersonal and verbal communication skills

  • Able to report to work for scheduled shifts

  • Able to work a flexible schedule, which may require work availability of nights, weekends, and holidays.

  • Able to communicate effectively in writing, verbally, and in person

  • Can maintain a clean and attractive work area, uniform, and person

  • Able to bend, reach, kneel, push, and stretch and lift and/or carry up to 50 pounds

  • Able to work for 8+ hours and work in a restrictive space/environment

  • Able to use/lift arms and/or stand for up to 10 hours

  • Values of dedication, innovation, showing respect, and having a spirit of service

  • Ability to work Nights and Weekends as needed for events and large groups

Benefits

  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

About the Company

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Millennium Hotels and Resorts