Executive Director of IT

Client expectations regarding technology services.

• Provide leadership and management onsite at Client location of assigned IT department.
• Know the statement of work (SOW) and full terms of the contract between Client and end client
• Work with client to manage the contract/account against contract budget.
• Oversee IT; applications, infrastructure, end user computing, client support and client projects and work plans.
• Set objectives and strategies for the IT department.
• Develop business cases and provide options to our client for suitable technology to streamline all internal operations and help optimize their strategic benefits.
• Work with the expanded client team to design, implement and customize IT systems and platforms to improve customer experience.
• Facilitate the implementation of new systems, as applicable and within scope, and provide guidance to client IT staff and departmental users within the institution.
• Work closely with client team and Client CFO, or other client defined contract administrator, to review, assess, and approve purchases of equipment and software.
• Maintain daily communications with the remote client team to ensure computer and network infrastructure in the institution operates at optimal performance.
• In collaboration with the client's Service Delivery Management, guide and organize IT-related projects.

Requirements:

• Proven experience as Director of IT or similar IT management role.
• Excellent knowledge of higher education IT systems, applications and infrastructure.
• Background in designing/developing IT systems and planning IT implementation.
• Solid understanding of data analysis, budgeting and business operations.
• Superior analytical and problem-solving capabilities.
• A strong strategic and business mindset.
• Excellent organizational and leadership skills.
• Outstanding communication and interpersonal abilities.
• BS/BA in computer science, engineering or relevant field; MS/MA preferred.