Executive Director of Institutional Effectiveness

Position Summary

Big Bend Community College (BBCC), a rural college serving vibrant, culturally rich communities in the Columbia Basin of Central Washington invites applications for a Executive Director of Institutional Effectiveness in the college's Institutional Research & Planning Department.  

The Executive Director of Institutional Effectiveness reports to the President and provides strategic leadership in advancing a culture of data-informed decision-making, continuous improvement, and institutional accountability.   This position serves as the college’s Accreditation Liaison Officer (ALO) Delegate, monitors accreditation requirements, supports all college constituencies in fulfilling the accreditation process and oversees the timely submission of mandatory reporting to federal, state, and other authorizing agencies.  

The Executive Director works collaboratively with members of the Executive Team to develop, integrate, and monitor measures of student achievement.   This position also creates and conducts college-related research that supports institutional decision and policymaking by the President, administrators, faculty, and the Board of Trustees.

BBCC’s organizational strength is captured in our small but mighty spirit. A small college taking on BIG things to enact BIG change to lift our students and employees. We are dedicated to extending postsecondary access to all our service district members and providing an environment for all to grow personally and professionally, steered by our mission and vision.

Vision:  To become our communities’ first choice to dream, learn, and succeed.

Mission
Serve as a Bridge
Stand as a Leader
Support for Success

Our guiding principles are a call to action, establishing a standard for how we interact with each other, present BBCC in the community, serve students AND act upon areas of inequity.   

Guiding Principles
Honor our Role as a Hispanic-Serving Institution
Advocate for Equity, Inclusion, & Diversity
Embrace our Workplace Norms 
Innovate Proactively
Model Integrity
Educate All

If you share these values, we encourage you to come be a part of the movement happening at Big Bend Community College.  

This position is open until filled.  Priority consideration will be given to applicants whose complete application has been received by February 28, 2026.  Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.  

Essential Job Duties

The essential functions of the position include the following:

Institutional Effectiveness:

• Supervise the process for data requests, analysis, and reports that enhance data-informed decision-making processes.
• Manage SBCTC data extraction and table creation to support specialized tracking (e.g. College in the High School (CiHS), Career and Technical Education (CTE), athletic compliance reporting).
• Oversee the preparation and submission of required state, State Board of Community & Technical Colleges (SBCTC), and federal reports related to institutional effectiveness and student outcomes by published deadlines.
• Pursue opportunities where strategic research can drive significant outcomes, helping to shape data and information into strategic priorities and change needs.
• Ensure the application of advanced institutional research methodologies and systems in the creation and management of data.
• Lead efforts to modernize institutional data systems, dashboards, and analytic tools to enhance evidence-based decision-making and transparency.
• Organize, manage, and participate in the annual planning and budgeting process.

• Work effectively with staff from the State Board for Community and Technical Colleges (SBCTC), other higher education institutions, local school districts, and other agencies to gather and analyze information for campus use to support student success and campus initiatives.  
• Present data, analysis, and research results to Executive Team, Cabinet, college-wide committees, and the Board of Trustees.
• Serve on the SBCTC Research and Planning Commission, related subcommittees and other committees and councils related to the planning, research, and assessment. Serve as the chair of the Data Committee.

• Attend appropriate conferences, maintain membership in appropriate professional organizations and remain current with developments in the field of institutional research and effectiveness.
• Support data needs for the development of grant applications, and then the grant reporting requirements.

Institutional Assessment and Continuous Improvement:

• Lead the development and implementation of institutional assessment reporting.
• Work closely with departments to align assessment and evaluation activities with institutional goals.
• Ensure appropriate college personnel charged with submitting plans and results adhere to established timelines.
• Direct operations and activities involved in the research, review, analysis, interpretation and reporting of a variety of data and information used in assessing institutional effectiveness and student success.
• Communicate assessment results and insights to various stakeholders, including students, staff, faculty, and college leadership.
• Use assessment findings to identify areas for improvement and support the development of continuous improvement action plans.
• Promote a culture of continuous improvement and data-informed decision making across the institution.

National Accreditation:

• Support the BBCC Accreditation Liaison Officer (ALO) in communicating and coordinating with the Northwest Commission on Colleges and Universities (NWCCU).
• Support the coordination of all national accreditation activities, including self-studies, interim reports, and site visits.
• Support the ALO in ensuring institutional compliance with accreditation and assessment standards, including those of NWCCU.
• Facilitate the development and implementation of plans to address recommendations or requirements from accreditation reviews.
• Maintain up-to-date knowledge of accreditation standards and best practices.
• Provide training and support to faculty and staff on accreditation process and requirements.
• Prepare and submit required reports and documentation to the NWCCU promptly.

Strategic Planning:

• Provide support for the institution's strategic planning initiatives, including reports on the status and progress of the institution's Strategic Plan goals and objectives.
• Collaborate with campus leaders to integrate assessment results, accreditation findings, and institutional data into continuous improvement processes.
• Provide guidance and support to departments, groups, and individuals across the college in support of alignment between operational plans and the institutional strategic plan.

Minimum & Desirable Qualifications

REQUIRED QUALIFICATIONS: 

• Master’s degree or an equivalent combination of education and professional work experience as determined by the college. 
• At least five (5) years of progressively responsible experience using data and information technology to inform planning and practice.
• Proficient with data tools and platforms such as SPSS, SAS, SQL, Tableau, or Power BI.
• Demonstrates responsiveness to and understanding of the diverse academic, socioeconomic, disability, gender identity, sexual orientation, and ethnic backgrounds represented among community college students.   

PREFERRED QUALIFICATIONS:

• Experience within the Washington Community & Technical College system.  
• Experience coordinating complex initiatives in higher education or a large public-sector environment, preferably involving academic governance and institutional planning.  
• Familiarity with academic governance, institutional planning processes, and organizational change management.  
• Demonstrated ability to work on multiple projects and adjust priorities with ease in a fast-paced environment.

• Excellent written and verbal communication skills, with the ability to distill complex data and issues into clear recommendations.
• Proven ability to exercise independent judgment, discretion, and professionalism on matters of institutional significance.

• Demonstrated experience managing complex and confidential issues of institutional significance with sound judgment and discretion.
• Strong interpersonal skills with ability to build trust, foster collaboration, and represent the college with credibility.
• Previous experience working on accreditation teams.   

Application Instructions

This position is open until filled.  Priority consideration will be given to applicants whose complete application has been received by February 28, 2026. 

Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.  

To qualify for consideration, applicants must meet required qualifications and submit a complete application packet, which includes the following:

1. BBCC Online application.
2. Cover letter, addressing why you are interested in this position and how your qualifications make you the ideal candidate.*
3. Comprehensive resume or CV.*
4. Response(s) to the questions found in the Supplemental Questions Tab above.*  Supplemental questions are designed to address the Additional Desirable qualifications list in the job posting. 
5. Unofficial transcripts documenting undergraduate and graduate course work and degrees.  Official transcripts required upon employment.*

NOTE: You must complete the online application in full and respond to the required supplemental questions.  Failure to provide this information or responses of "See Resume" may eliminate you from consideration for this position. The college reserves the right to remove documents, submitted but not requested, by BBCC as part of the application process. These documents include, but are not limited to statements of teaching philosophy, diversity statement, letters of recommendation, student evaluations, performance evaluations, etc. 

BBCC reserves the right to not fill this position, reject all applicants, reopen the position, or make a direct appointment.  Applications received during this recruitment may be used to fill future vacancies at the College's discretion.

This posting does not reflect the entire job description and may be changed and/or modified, at any time, without notice.  

If you have difficulty logging into your account, attaching documents, submitting your application, etc., please contact NEOGOV Customer Service at 1-855-524-5627.

CONDITIONS OF EMPLOYMENT:

Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete the questions.  

Prior to employment, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform the position.  

An offer of employment will not carry with it any responsibility or obligation on the part of Big Bend Community College to sponsor an H-1B visa.   In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.  

Official transcripts must be provided to the college upon hire. 

REASONABLE ACCOMMODATION:  

Big Bend provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973.

Please direct all inquiries regarding compliance with access, equal opportunity, and/or grievances to the Vice President of Human Resources & Labor/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator, BBCC 7662 Chanute Street NE, Moses Lake, WA  98837; 509-793-2026 or via email at hroffice@bigbend.edu.  

DRUG AND ALCOHOL-FREE CAMPUS:

In compliance with state and federal regulations, BBCC is committed to a safe and drug and alcohol-free campus.  Employees are expected to comply with BBCC’s policy prohibiting illegal drug use or activity, including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety.  The complete policy and procedure are available to view on the policies page of the BBCC website.  Printed copies of the policy and procedure are available by contacting the Human Resources Office at 509-793-2008.

BBCC ANNUAL SECURITY REPORT:

BBCC strives to be a safe and secure campus for our students, employees, and community. Detailed information regarding campus security, crime statistics for the most recent-three year period, and other information is available on the Campus Safety and Security page of the BBCC website.  If you have questions or would like a printed copy of the materials please contact Campus Safety and Security at 509-793-2286.

EQUAL OPPORTUNITY:  

Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, use of a trained guide dog or service animal by a person with a disability, marital status, pregnancy status or families with children, a mother breastfeeding her child, AIDS/HIV or hepatitis C, genetic information, and/or status as a veteran or any other legally protected classification.