ESCROW SUPPORT PROCESSOR

ESCROW SUPPORT PROCESSOR

San Antonio, TX | Hybrid

COMPENSATION & SCHEDULE

• $17.65/hour

• Monday–Friday, Business Hours

• Full-time, W2

ROLE IMPACT: The Escrow Support Processor plays a critical role in ensuring smooth, compliant, and efficient escrow operations. This position supports multiple escrow branches by processing, imaging, and securing essential documents, facilitating timely closings, and maintaining high-quality control standards across national transactions. Success in this role ensures accurate recordkeeping, regulatory compliance, and exceptional internal service to escrow officers and customers.

KEY RESPONSIBILITIES

• Process and archive escrow documentation to meet compliance and quality standards

• Coordinate receipt and tracking of lender and buyer funds

• Support escrow officers in fulfilling prior-to-doc conditions and managing closing packets

• Handle HOA demands, process remediation tasks, and other escrow support functions on a national level

• Communicate clearly with escrow branches and customers regarding document or process requirements

MINIMUM QUALIFICATIONS

• 1–2 years of escrow, mortgage, title, or related administrative experience

• Strong organizational and document management skills with attention to detail

• Proficiency in standard office systems (MS Office, imaging/scanning software)

• Excellent communication and time management abilities

CORE TOOLS & SYSTEMS

• Microsoft Office Suite (Outlook, Excel, Word)

• Document imaging/scanning platforms

• Title and escrow management systems (e.g., SoftPro, ResWare, RamQuest)

• Internal CRM and file management databases

PREFERRED SKILLS

• Experience supporting multiple escrow branches or high-volume processing environments

• Familiarity with HOA document management and lender funding coordination

• Knowledge of escrow compliance and quality control procedures

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