Escrow Support Processor
Axelon Services Corporation
Houston, TX
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JOB DETAILS
LOCATION
Houston, TX
POSTED
14 days ago
Job Title: Escrow Support Processor
Location: Hybrid position in FL or TX
Hybrid position requiring in-office work in either FL or TX FATCO office as business needs arise.
- Ensure candidates are local to at least one of the areas listed:
- Jacksonville: 12740 Gran Bay Parkway, Suite 2120, Jacksonville, FL 32258
- Orlando: 9102 South Park Center Loop, Suite 130, Orlando, FL 32819
- Austin: 11900 W Parmer Lane, Suite 150, Cedar Park, TX 78613
- San Antonio: 3602 Paesanos Parkway, Suite 208, San Antonio, TX 78231
- Schedule TBD, subject to change depending on business needs.
- Manager will meet with worker monthly to review production numbers and train on new tasks.
- Candidate starts with 2 assigned processes/tasks, eventually building up to 15 processes once they have mastered previous tasks.
- Ability to work Pacific hours - 6:00 am to 6:00 pm PST.
- Overtime may be required depending on business need and/or risk.
- Potential for temp to perm depending on candidate’s performance and business needs.
- Provides centralized clerical processing of all documents connected with the initiation or closing of residential escrows, relieving branches of high-volume processes.
- Communicates information and instructions to escrow branches and occasionally customers.
- Primary role is to scan/image escrow-related documents to ensure history is archived and vital records are protected and meet quality control standards.
- Receipt in Lender/Buyer Funds, work closely with Escrow to provide in-office support, fulfilling prior to doc conditions, manage HOA demands, and process remediation and escrow support functions on a national level.
- Top desired skills: Self-starter, problem solver, team-oriented, detail-oriented, not afraid of pressure and change.
- This is a high volume, production role consisting of 6.5 hours daily processing.
- Tasks are repetitive and not customer-facing.
- 5 years related experience.
- Strong customer service skills.
- Competent with Microsoft Office.
- Experience with industry programs such as DataTrace and DateTree.
- High School diploma or equivalent.
About the Company
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