Environmental Resources Supervisor (Custodian 5)

Essential Functions

• Supervises and instructs assigned personnel; 
• Trains other leads in supervisory techniques, new product and equipment use;  
• Evaluates performance of crew and reviews their performance evaluations of their crew members; 
• Evaluates the total work of employees against established standards and counsels them on performance;  
• Operates a safety program by training crew members in safety and maintains a follow-up program on accidents and safety prevention techniques;  
• Meets with vendors to learn about new products, makes product tests and recommends purchase of equipment, supplies and machinery;  
• Prepares a variety of reports such as analyses of custodial workloads, service requirements, and employee job performance;
• Ensures that equipment is properly maintained;  
• Establishes the location of various collection points, collection schedules, records and quality control operations relating to material recycling programs, including necessary contacts with recycling vendors; 
• Determines staffing needs for buildings; oversees activities in assigned area of responsibility;  
• Occasionally drives light trucks, vans and other mobile equipment; 
• May be a working supervisor performing custodial tasks, when required.

Qualifications

The Successful Candidate Will Demonstrate

• Ability to proactively build positive relationships, foster team unity at all levels of the college, and strive for positive interactions with individuals across the campus; 
• Ability to work as part of a team and independently;
• An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace;
• Ability to establish and maintain positive and collaborative working relationships with students, colleagues, and staff;
• Engaging in critical self-reflection and growth; openness to feedback, change, and professional development;
• Skill in building and maintaining internal and external customer satisfaction;
• Excellent customer service skills; including establishing, building and maintaining internal/external customer satisfaction.
• Communicate promptly and responsively to the needs of the department and college community; including communicating with supervisor, end customer and customer’s manager about work order status.
• Adaptability and flexibility to respond to changing business needs, conditions, and work responsibilities.
• Effectively carry out work processes to achieve individual and organizational goals.
• Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks and solve problems efficiently and in a timely manner.
• Identify and understand issues, challenges, and learning opportunities; be proactive and strategic with solutions
• Communicate promptly and responsively to the needs of the department and college community.
• Inspect areas and ensure that departmental/facility cleanliness standards are met.
• Ability to understand, speak, write and read the English language, for receiving and reading instructions for cleaning and chemical handling, and radio and emergency communications.
• Work in a multicultural environment.
• Knowledge of Safety Data Sheets (SDS).
• Knowledge of Safety Standards and Cleaning Standards.
• Maintain respect and confidentiality, ethics, integrity, and sound professional judgment.
• Excellent customer service skills, including: establishing, building and maintaining internal/external customer satisfaction.
• Excellent interpersonal, oral, and written communication skills along with following instructions.
• Occupational hazards and safety precautions of the building trades.

• High School graduate or equivalent. 
• 2 years of experience supervising or directing others in large-scale housekeeping, janitorial, general, or building maintenance or custodial work setting.  
• Experience working in custodial, janitorial, general maintenance, or housekeeping. 

• Successful completion of a criminal history background check.
• Possession of a valid motor vehicle operator’s license.
• This position serves as essential personnel during emergency situations or inclement weather.
• Capable of moving or relocating items up to 50 pounds, ability/willingness to work at heights (including those above 10 feet) and in confined spaces, and ability to perform repetitive functions such as reaching, bending, lifting, pulling, and kneeling.
• Ability to work effectively for extended periods during inclement weather, perform rooftop maintenance, rooftop cleaning of debris, assist grounds crew in clearing pathways, roadways, and stairways of snow, ice, etc.

Application Process

Application Materials
Complete application packages must include the following.

1. Tacoma Community College online application.
2. Cover Letter and Resume