Entry-level Office Assistant (up to $22/hr!)

About the Role

We're seeking an Office Assistant who thrives in a fast‑paced, service‑driven environment. This position plays a key role in supporting daily operational workflow-managing transactions, assisting customers, and ensuring accuracy across all processes. If you enjoy solving problems, working with details, and interacting with people, this role offers a great blend of both.

Schedule: Monday-Friday, 7:00 AM-3:30 PM

Work Model: Fully on-site in Edina (no remote options)

Compensation: up to $22/hour + bonus eligibility

Benefits: Medical, dental, vision, company‑paid STD/LTD/life insurance, 401(k) with match, 17 days PTO annually

What You'll Do

Transaction & Processing Support

• Handle daily financial transactions, including deposits, payments, check/cash verification, and issuing receipts
• Process currency and coin orders, cash letters, and foreign currency requests
• Manage lockbox setup, receivables processing, and monthly reporting tasks
• Resolve exception items such as non‑posted transactions, stop‑payment items, returns, and adjustments
• Complete daily reconciliations and ensure balancing accuracy for all assigned accounts
• Prepare and distribute required reports each day

Customer Interaction & Service

• Serve as the first point of contact for walk‑in customers, delivering a professional, friendly experience
• Understand customer needs and help guide them to the right resources or solutions
• Support phone coverage and assist with inquiries as needed

Compliance & Procedure Adherence

• Follow established workflows and operating procedures with precision
• Maintain a working knowledge of applicable policies and regulations
• Support compliance requirements including Bank Secrecy Act, AML responsibilities, and CTR reporting

What You Bring (a.k.a. Your Superpowers)

• Good news - no college degree required! A high school diploma or equivalent is perfect for this role.
• 1-2 years of customer service or cash‑handling experience; if you've ever balanced a drawer during a rush, you already speak our language.
• A natural instinct to treat every person like a valued customer… even on Mondays before coffee.
• Detail orientation so sharp you notice typos in text messages.
• Time‑management skills that help you stay cool, collected, and on schedule - even when life tries to double‑book you.
• A team mindset: you celebrate wins together, share credit generously, and don't mind helping out when someone's printer jams (again).
• Professionalism that says, "I've got this," whether you're greeting someone at the door or digging into daily reconciliations.
• Comfortable navigating Microsoft Office, especially if you know the difference between a spreadsheet and a spaceship.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.