Entry Level - Medical Assistant
UBMD Ophthalmology / Ross Eye Institute
Orchard Park, NY
Medical Assistant/Technician – UBMD Ophthalmology
Full-Time or Part-Time | Onsite
Practice: UBMD Ophthalmology / Ross Eye Institute
Pay Range: $18.00–$21.00 per hour
Work Location: In person
Position Summary
UBMD Ophthalmology / Ross Eye Institute is seeking a motivated and patient-focused Medical Assistant/Technician to support clinical operations across our ophthalmology practices. No prior experience is required—this role offers hands-on, on-the-job training for individuals interested in starting or growing a career in eye care. The Medical Assistant supports physicians by preparing patients for exams, performing vision testing, assisting with procedures, and maintaining a safe, efficient clinical environment.
Key Responsibilities
Clinical & Patient Support
Prepare patients for physician visits, including medical history, preliminary exams, and vision testing
Perform routine ophthalmic testing such as visual acuity, refraction, visual field testing, pachymetry, A-scan biometry, and contact lens evaluations
Assist physicians during minor surgical and laser procedures
Administer ophthalmic medications as directed
Counsel patients on physician instructions, medications, drops, contact lenses, and ordered imaging
Clinical Operations & Equipment
Prepare exam and treatment rooms and maintain appropriate stock levels
Set up and assist with minor OR procedures, maintaining sterile fields and instrument sterilization
Clean, maintain, and troubleshoot ophthalmic equipment; report issues as needed
Process prescription refill requests
Documentation, Quality & Safety
Accurately document patient information, testing, and procedures in the electronic medical record (EMR)
Maintain confidentiality and safeguard patient information
Adhere to established clinical protocols, safety standards, and regulatory requirements
Perform patient work-ups within established timeframes while maintaining excellent customer service
Flexibility & Coverage
Float to alternate Ross Eye Institute locations as needed
Support a variety of ophthalmology subspecialties, from pediatrics to adult clinics
Qualifications
High school diploma or GED required
Prior medical or ophthalmology experience preferred, but willing to train the right candidate
Proficiency with computers and electronic medical record systems
Strong customer service, communication, and interpersonal skills
Excellent organizational skills and attention to detail
Ability to work independently and as part of a collaborative team
Ability to handle confidential information with discretion and professionalism
Benefits
401(k) retirement plan with employer matching
Medical, dental, vision, and life insurance
Paid time off
UBMD Ophthalmology / Ross Eye Institute is an Equal Employment Opportunity (EEO) employer.