Entry-Level Enrollment Specialist

Please include a cover letter so we can get to know you better and understand why you believe you will be a good fit for our team! Applications submitted without a cover letter will not be considered.

Job Summary: 

We are looking for an Entry-Level Enrollment Specialist who can support a variety of needs within the company's outreach department. The department is responsible for the company's overall growth, reaching children in need, and educating families of our community. Candidates for this role should expect to assist with the enrollment process at all stages and overall support for the families we serve. Our ideal candidate is an energetic, outgoing person looking to make vital contributions to a growing business

Ally Behavior is a dynamic, fun, and rewarding place to work that offers superior growth and leadership opportunities in a supportive, engaging environment. We have a unique and collaborative culture that is driven by our diverse team of professionals and our core values of Serving Others, Treatment Excellence, All One Ally, Resourceful in Finding Solutions, and Striving to Grow. Our comprehensive onboarding and training approach will support and prepare you to help us provide the best possible service to our clients!

Your Day-to-Day Responsibilities:

• Taking ownership of the client enrollment pipeline
• Conducting informational calls to discuss our program with prospective parents
• Managing communication inboxes and responding quickly to parent inquiries
• Coordinating schedules for both diagnostic evaluations for autism, and enrollment in our full-time ABA Therapy program
• Adhering to enrollment practices as it pertains to the education of the services we provide and moving families throughout the stages of enrollment 
• Understanding of the field of ABA and conveying how the services we offer may be of interest to a family or client in need 
• Assisting with and helping to improve the enrollment process and experience
• Hit metrics related to company growth and enrollment 
• Supporting external and internal communications efforts that help enrich culture and experience for the families we serve

Required Qualifications:

• Bachelor's Degree required
• Experience using CRM software and tracking/managing potential clients 
• Familiarity with CRM platforms such as FreshSales, Salesforce or Hubspot
• Fantastic interpersonal skills and demonstrates excitement to speak with new people 
• Comfortability speaking with parents over the phone
• Diligence and thorough work when moving throughout the enrollment process
• Keen attention to detail, excellent organizational and problem solving skills
• You have a track record of being assertive, organized, and effective when interacting with with referral sources and customers
• You possess a deep desire to contribute to the company's traditional and non-traditional digital presence
• Must be able to pass MD/VA state and FBI background check in addition to a sex offender background check

What You Will Bring:

• You have the ability to juggle multiple projects at a time
• You have the ability to work in a fast-paced, always changing environment, and are willing to do whatever is needed to achieve our company's mission
• You've finished your Bachelor's and did well in school. What you studied isn't all that important to us. Maybe it's healthcare administration, maybe it's basket weaving
• You demonstrate strong and fluent written and oral communication skills. This should shine through in your cover letter - show us your style and professionalism
• You are compassionate and have a high EQ - we work with families who have children with developmental delays. You take pride in excellent customer service and client experience
• You like to work really hard and aren't just collecting a paycheck and letting the time pass. Excellent performance and building something special is what you find most fulfilling in life. If you have a project on your plate, you won't stop just because it's 5pm
• You are self-motivated and want to move up and grow with our ever-expanding company
• You have varied interests and passions that you can dive deeply into. Maybe you love Russian Literature, minored in it in school, and are part of a local book club with some like-minded friends

What We Offer When Joining Our Team:

• Salaried, full-time position
• Quarterly bonuses based on clinic performance
• Guaranteed semi-monthly paycheck (24)
• Company-sponsored DashPass
• 18 days of paid time off
• 9 paid holidays (5 set days + 4 "floating" holidays)
• Professional development opportunities
• Medical +HSA, Dental, and Vision coverage through Cigna
• Up to $9,000 in post-maternity childcare assistance
• 401(k) plan with company match.
• Employee Assistance Program
• Short-Term Disability, Term-Life/AD&D Insurance, Critical Illness with Cancer Insurance, Accident Insurance, Hospital Confinement Insurance, and Pet Insurance