Entry Level Customer Service Representative

We are a leading direct marketing firm in California, and we’re expanding our Fresno team and hiring an Entry Level Customer Service Representative. In this role, you’ll be the welcoming face of AT&T who helps customers choose the right cell phones, wireless devices, internet, and VOIP solutions while building trust through every interaction.

The Entry Level Customer Service Representative gains hands-on experience in customer engagement and sales support while working in an environment that rewards your effort. By representing a trusted brand like AT&T, you’ll develop high‑value skills in relationship building and consultative communication. Joining Apex Premier Management lets you sharpen your competitive edge and turn everyday interactions into career momentum.

Entry Level Customer Service Representative Responsibilities:

• Directly engage customers, presenting AT&T wireless devices, internet, and VOIP solutions.
• Provide personalized recommendations and ensure customer satisfaction.
• Build lasting relationships through clear communication and attentive service.
• Support sales initiatives while maintaining a customer‑first approach.
• Collaborate with Entry Level Customer Service Representative team members to meet service and sales goals.
• Assist in resolving customer inquiries with professionalism.
• Contribute to a positive, supportive work environment.
• Uphold AT&T’s standards of excellence in every interaction.

Entry Level Customer Service Representative Qualifications:

• Strong communication and interpersonal skills.
• Ability to connect with diverse customers and build trust.
• Interest in technology and wireless solutions.
• Team‑oriented mindset with leadership potential.
• Problem‑solving ability and adaptability.
• Desire to learn and grow within a fast‑paced environment.
• Self‑motivated with a customer‑centric attitude.

APPLY TODAY for a career that supports your growth and celebrates your success!