Entry Level Customer Sales Representative
Sky Nova, Inc
Cleveland, OH
At Sky Nova, we provide hands-on training, one-on-one coaching, and daily support to help team members build confidence, sharpen their skills, and grow into larger responsibilities. We are currently seeking an Entry Level Customer Sales Representative to support sales development while ensuring customers receive a positive, professional experience.
In this role, you will represent AT&T by assisting customers with questions, service options, and account needs while identifying opportunities to drive sales. This position is ideal for individuals who enjoy working with people, problem-solving, and building trust through excellent customer service.
The main function of the Entry Level Customer Sales Representative
Answer customer questions regarding AT&T service offerings, plans, billing, and account information
As our next Entry Level Customer Sales Representative you will assist customers throughout the sales and support process to ensure a seamless experience
Escalate complex customer concerns to senior team members or internal departments when needed
Work with the sales, customer service and technical teams to ensure a quality customer experience
As an Entry Level Customer Sales Representative you will participate in ongoing training, learning sessions and service briefings to stay updated on plans and updates
Interact and support customers while driving sales and ensuring a good customer service experience as our designated Entry Level Customer Sales Representative
Proactively build rapport to ensure customer support and satisfaction
Skills and Qualification of Entry Level Customer Sales Representative
High School Diploma or GED equivalent
Previous experience as a Customer Sales Representative or Customer Support Representative
Willingness to learn and grow customer service and sales skills is essential
Communication skills
Organisational and time management skills
Problem solving skills with the ability to spot the root cause of customer issues
Computer literate with the ability to use software & CRM tools
Ready to grow your career as an Entry Level Customer Sales Representative? Apply now!