Enrollment and Family Partnership Specialist

Start Date: ASAP

Location: Network Support Office

Reports to: Network Director of Operations in Residence

FLSA Status: Exempt

Updated: November 2025

POSITION SUMMARY

The Enrollment and Family Partnership Specialist drives the growth and sustainability of the school by leading student recruitment and enrollment efforts while fostering strong family partnerships. As a front-facing representative of the school, this role ensures that every family feels welcomed, supported, and well-informed throughout the enrollment process and beyond. By building relationships in the community and collaborating with school teams, the Enrollment and Family Partnership Specialist supports student recruitment, family retention, and ongoing engagement in alignment with the school's mission.

ABOUT PRODEO

Prodeo Academy is a network of public schools serving the Twin Cities. It is a meaningful education solution closing the opportunity gap through data-driven instruction in a culture based on five core values: Perseverance, Respect, Integrity, Development, and Engagement. Shared expectations around these values enhance the opportunity for our scholars to reach their full potential. We are looking for team members committed to helping our students access greater opportunities, achieve future success, and contribute to the vitality of our community.

ESSENTIAL FUNCTIONS

The following duties represent the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Recruitment and Enrollment

• Aids all outreach and student recruitment efforts, including grassroots canvassing in local neighborhoods, staffing tables at community events, and researching and engaging with community organizations to drive recruitment.
• Supports logistics and executes enrollment events, such as in-person and virtual tours, open houses, and enrollment days.
• Works closely with the Recruitment, Enrollment, and Family Partnership team to ensure quality customer service for incoming and current families regarding the registration process, intent to return, and family engagement events.
• Supports enrollment efforts by calling interested families and assisting families with the enrollment process.
• Tracks and maintains student recruitment and enrollment data to drive strategy.

Family Partnership

• Assists with parent and staff communication to support recruitment, attendance, and retention efforts.
• Facilitates family engagement initiatives on campus, including the Family Ambassador Program and parent-teacher groups.
• Provides a welcoming environment for our families and visitors.
• Helps coordinate family engagement events, including but not limited to orientation, Pre-K night, parent-teacher conferences, and more.
• Ensures safety of students at all times.
• Maintain regular, reliable, and predictable attendance, which is an essential function of the role.
• Performs other related duties as assigned to meet the ongoing needs of the school and organization.

*This is a 12-month role and requires evening and weekend work and a willingness to be flexible in your working hours.

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Prodeo Academy reserves the right to modify duties at any time.

QUALIFICATIONS

• Education preferred: Associate's degree (or equivalent college credits), or higher. 
• Language skills in Karenni, Karen, or Spanish required. 
• 1 to 2 years of experience working in a fast-paced office or educational environment, working with students, parents, and the community.
• Experience in executing complex project logistics with a track record of strong results.
• Strong attention to detail and desire to provide high-quality service.

CORE COMPETENCIES

• Strong interpersonal and team-building skills.
• Expert-level written and oral communication skills.
• Demonstrated initiative and skills in the following areas: relationship and community building, stakeholder engagement, cultural competence, communication, conflict resolution, creativity, problem-solving, decision-making, and time management.
• Excellent organization skills and consistency in meeting deadlines.
• Demonstrated flexibility and experience in effectively solving challenging problems through a positive, collaborative approach.
• Entrepreneurial outlook and commitment to Prodeo Academy's mission.
• Familiarity with digital media platforms such as Facebook, Instagram, and YouTube.
• Experience with database management and comfort with Office Suite or Google App Suite.

PHYSICAL REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and move around the classroom for extended periods.
• Ability to sit at a desk and work on a computer for extended periods.
• Ability to lift, push, or pull up to 10 lbs (e.g., instructional materials, student supports).
• Ability to support students physically as needed, which may include kneeling, bending, or assisting with mobility.
• Ability to engage in crisis intervention or student safety procedures when necessary.
• Ability to communicate clearly and effectively both verbally and in writing.

WORK ENVIRONMENT

• Work is performed in a school/classroom environment with typical levels of noise and activity.
• Exposure to students with varying emotional, behavioral, and academic needs.
• Occasional exposure to bodily fluids may occur as part of student support.
• Use of personal protective equipment (PPE) may be required for certain tasks.
• The role may require travel between classrooms, school buildings, and occasional off-site events.

COMPENSATION

Salary for this position is competitive and commensurate with experience and educational background. Prodeo's total rewards program offers benefits that are the best fit for you at every stage of your career including:

• Comprehensive healthcare options (Medical, Dental, and Vision).
• Retirement planning through Teacher's Retirement Association (TRA)/Public Employee Retirement Association (PERA) and optional 403B plans.
• Generous Paid time off, federal holidays, and academic breaks throughout the school year.

ADA & Reasonable Accommodation Statement

Prodeo Academy is committed to complying with the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to perform the essential functions of this job, please contact Human Resources. Requests will be evaluated on a case-by-case basis and will not be denied unless they present an undue hardship to the organization.

Equal Employment Opportunity Statement

Prodeo Academy is an Equal Opportunity Employer and does not discriminate against any employee or applicant based on race, color, religion, national or ethnic origin, sex, age, disability, veteran status, genetic information, or any other legally protected characteristic. Prodeo Academy is committed to hiring a diverse and multicultural staff and encourage applications from traditionally under-represented backgrounds.