Employee Relations Manager

Judge Group

Holly Springs, NC

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JOB DETAILS

SALARY

$50–$64 Per Year

LOCATION

Holly Springs, NC

POSTED

30+ days ago

Location: Holly Springs, NC
Salary: $50.00 USD Hourly - $64.00 USD Hourly
Description: Our client is currently seeking a Employee Relations Manager

Employee Relations Specialist

Initial Assignment Length: 9 months (will likely be extended to 12 months)

Shift/Schedule Details: Standard business hours (there is potential for overtime)

Location Specifics: Onsite at Holly Springs 4 days per week (1 day remote per week)

About the Role

We are seeking an Employee Relations Specialist to provide general ER support across multiple locations, with a primary focus on the Holly Springs site. This role requires deep expertise in employee relations and investigations, with a strong emphasis on face-to-face interaction and customer service.

Responsibilities

Manage 25–40 ER cases per week, including sensitive matters such as harassment, domestic violence, and substance abuse.

Conduct investigations and provide guidance on employee relations issues.

Triage cases by urgency, prioritizing critical issues (e.g., workplace safety threats).

Partner with employees and managers to resolve ER concerns in a fair and consistent manner.

Utilize ServiceNow and NAVEX EthicsPoint for case tracking and documentation.

Collaborate with peers via Teams and shared resources for ongoing support.

Participate in a robust 1-month training program during ramp-up.

Minimum Qualifications

Proven expertise in employee relations and workplace investigations.

Strong customer service and interpersonal skills, especially in face-to-face settings.

Ability to manage a high caseload (25–40 cases/week) with professionalism and discretion.

Experience handling sensitive and complex ER issues.

Familiarity with case management systems (ServiceNow, NAVEX EthicsPoint preferred).

Preferred Qualifications

Generalist HR knowledge to complement ER specialization.

Demonstrated ability to maintain resilience and self-care in emotionally demanding situations.

Strong organizational skills and ability to work independently while collaborating with peers.

Work Setup

On-site at Holly Springs with one flexible remote day per week (based on desk availability).

9-month assignment

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Contact: svarmani@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

About the Company

Judge Group

The Judge Group Inc., is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India.

The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. If you would like to learn more about The Judge Group visit www.judge.com or call toll free (800) 360-4474.

COMPANY SIZE

5,000 to 9,999 employees

INDUSTRY

Computer/IT Services

FOUNDED

1970

WEBSITE

https://www.judge.com