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Employee Development Specialist

ProCollect Inc.

Dallas, TX

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JOB DETAILS
SALARY
$40,000–$60,000 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Budgeting, Call Centers, Communication Skills, Credit and Collections, Database Administration, Expense Reports, File Maintenance, Focus Groups, Materials Analysis, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multimedia, Needs Assessment, Newsletter, Onboarding, Organizational Skills, Presentation/Verbal Skills, Program Evaluation, Record Keeping, Requirements Management, Staff Development, Staff Training, Testing, Training Program, Training Program Development, Training/Teaching, Training/Teaching Materials, Trend Analysis, Writing Skills
ADDITIONAL COMPENSATION
plus performance bonus
LOCATION
Dallas, TX
POSTED
Today

Job description

The Employee Development Specialist will create, develop, implement, and conduct training and development programs for employees..

Duties/Responsibilities:

  • Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and Collections Specialists.
  • Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees.
  • Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
  • Creates and/or acquires training procedure manuals, guides, and course materials.
  • Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
  • Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
  • Assesses training materials prepared by instructors.
  • Evaluates program effectiveness through assessments, surveys, and feedback.
  • Maintains knowledge of the latest trends in training and development.
  • Prepares and implements training budget; maintains records and reports of expenses.
  • Database management and record keeping
  • Maintaining employee files and HR filing system
  • Employee Newsletter
  • Assist in the day to day operations of the HR department
  • Goal oriented-Must meet daily, weekly, and monthly goals
  • Performs other related duties as required.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Strong presentation skills.
  • Adept with a variety of multimedia training platforms and methods.
  • Ability to evaluate and research training options and alternatives.
  • Ability to design and implement effective training and development.
  • Extremely proficient with Microsoft Office Suite and related program software.

Requirements:

  • Must have 3 years management experience
  • Recruitment experience
  • Training experience
  • Proficient in word, excel, power point.
  • Great organizational skills.
  • Superb communication skills.
  • Call center of collection experience a plus.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • No weekends

Supplemental Pay:

  • Bonus pay
  • Signing bonus

Ability to commute/relocate:

About the Company

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ProCollect Inc.