Electronic Medical Records Specialist

 Why This Role Matters

The Electronic Medical Records Specialist help ensure the integrity, accessibility, and compliance of patient health records. You will play a critical role in supporting patient care by driving accuracy, efficiency, and adherence to regulations across the HIM function.

What You’ll Do:

• Location: ONSITE, Novant Health facilities within the Charlotte region.
• Schedule: Monday - Friday, 8:30am - 5:00pm with weekend and holiday rotations.
• Perform discharge unit rounding, quality compliance reviews, prepping, scanning, and indexing of medical documents into the electronic medical record (EMR) systems, including HIMSS7 unit scanning.
• Provide department phone coverage, order medical records from off-site vendors, and support accurate and secure patient records by monitoring and maintaining information management standards and systems.
• Perform on-site release of information (ROI) tasks for walk-in requests, continuity of care, and incoming mail.
• Deliver professional customer service to callers and visitors of the Health Information Management department, addressing inquiries and resolving issues promptly.
• Support all on-site Health Information Management (HIM) workflows within acute care settings, ensuring seamless departmental operations.
• Collaborate with cross-functional teams to resolve workflow-related issues and maintain efficient departmental operations.
• Adapt to additional HIM responsibilities as needed to support dynamic healthcare environments.

What You’ll Need:

Required:

• High School Diploma or GED.
• 3+ years of equivalent work experience with similar work assignments roles and responsibilities, or zero years of experience with RHIT or RHIA licensure.
• Ability to drive/travel to multiple locations/facilities as needed.

• Excellent analytical and customer service skills.
• Ability to successfully complete generic and department-specific skills validation and competency testing.
• Ability to multitask and work independently with limited supervision and meet standardized productivity metrics/goals.
• Strong working knowledge of HIPAA requirements.
• Comfortable in a computer-based workflow.
• Working knowledge and/or familiarity with acute care medical records and hospital regulatory environment.

Preferred:

• RHIT license.
• Associate Degree.
• Experience with the EPIC EHR and/or Hyland On Base scanning application.

What’s In It for You:

• Comprehensive benefits include health, dental, vision, and life insurance.
• Retirement fund with matching contributions.
• Tuition assistance for qualifying team members.
• Employee assistance programs and discounts.