EDI Support Specialist

EDI Support Specialist | Permanent | No Sponsorship Available | On-Site

ABOUT OUR CLIENT

• Our client is a growing, mid-sized manufacturer in the Upper Midwest that has expanded significantly through acquisition and now operates multiple production facilities.
• The organization is modernizing its technology landscape and building out a new data and applications function separate from traditional infrastructure and networking.
• This is a newly created role driven by government-mandated traceability and tracking requirements with a 2028 deadline, giving the right person the chance to get in early and shape how things are built.

BENEFITS & COMPENSATION

• Compensation: Base salary targeted at $68,000–$70,000 annually.
• PTO: 3 weeks to start
• Retirement: 50% match on the first 4%
• Medical: Family and individual plans available with both high and low deductible plans

RESPONSIBILITIES FOR THE EDI SUPPORT SPECIALIST

• Own day-to-day EDI support for a growing customer base
• Onboard new customers onto the company’s EDI platform, including coordination, setup, testing, and ongoing support.
• Help consolidate multiple existing EDI solutions into a single strategic EDI platform, working with both internal stakeholders and an external EDI vendor.
• Partner with internal IT and business teams to design and implement validation and consolidation processes that ensure accuracy and compliance for outbound and inbound EDI documents.
• Interface with multiple ERP environments and related data sources to understand where and how data is stored, pulled, validated, and delivered for EDI transactions.
• Proactively reach out to customers to educate them on EDI capabilities, understand their readiness, and guide them through implementation steps.
• Serve as a customer-facing point of contact for EDI-related questions, troubleshooting, and ongoing relationship management.
• Collaborate with the Director of Data and Applications on broader data initiatives, including inventory system enhancements, data warehouse planning, reporting, and analytics.
• Contribute to building a centralized location for EDI-related data and monitoring, including the development of dashboards, exception reporting, and controls to reduce errors and potential fines.
• Participate in cross-functional projects that may involve reporting tools, workflow automation, and application integration as the environment matures.
• Support a team-oriented culture that values brainstorming, shared problem solving, and mutual accountability rather than “working in a box.”

PREFERRED EXPERIENCE FOR THE EDI SUPPORT SPECIALIST

• Hands-on experience with EDI concepts and document flows
• Working knowledge of SQL
• Prior experience with ERP systems - Sage or Microsoft Dynamics preferred
• Demonstrated “owner” mentality and self-starter attitude, including the ability to manage priorities, follow through on commitments, and operate with limited day-to-day supervision.
• Interest in growing beyond core EDI responsibilities into adjacent areas such as reporting, analytics, data warehousing, or workflow automation over time.

Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.