e-Commerce Operations Associate

Goodwill is looking for E-Commerce Operation Associates to join our incredibly entrepreneurial team. You will be part of a growing e-commerce team that is focused on growing direct-to-consumer sales, improving the web shopping experience and updating web content for effective merchandising. This role offers an excellent opportunity to gain exposure to all aspects of e-commerce in an entry level position. Candidates should be highly organized and comfortable with data entry and excel. The ideal candidates should have excellent communication skills and strong attention to detail.

 Responsibilities:

• Maintain and organize inventory  and maintain accurate production log
• Pick, pack, process and ship all online orders using packaging guideline
• Lists books, DVD’s, and other media items for sale
• Sort shipments
• Respond to customer questions
• Purging items that do not sell online

Education & Experience

• Experience in customer service, merchandise handling, shipping/warehouse experience preferred
• Computer literacy required; Microsoft Word, Excel and Outlook email application and internet skills preferred 
• Independent self-starter who can work without close supervision, extremely proactive and organized with attention to detail
• Ability to plan work to meet tight deadlines and unexpected situations and/or requests
• Ability to follow verbal and written instructions in English required
• Quality assurance or control experience helpful
• High school diploma or general education degree (GED) preferred
• Evenings and weekend availability required.
• Background and Drug Screen required for Full-Time Positions.

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