Document Coordinator (Remote) {167383}

A-Line is now hiring a Document Coordinator (Remote). This is a fully remote opportunity supporting a Fortune 500 healthcare organization with strong career growth potential. This position is full-time / 40+ hours per week .

If you are interested in this Document Coordinator (Remote) position, please contact Milos Pavlovic at

Document Coordinator (Remote) Compensation
• The pay for this position is $17.00 per hour
• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with company match is available for full-time employees with 1 year of service on our eligibility dates

Document Coordinator (Remote) Highlights
• Remote position
• Schedule between 8:00 AM – 5:30 PM EST , totaling 8 hours per day
• Must be able to work 9:30 AM – 5:30 PM EST one day per week
• Opportunity to work with a large healthcare organization
• Career growth potential

Document Coordinator (Remote) Responsibilities

• Contact physician office staff via phone, fax, and email to obtain required medical documentation
• Collect documentation needed to support patient eligibility for medical supplies through insurance

providers

• Develop and maintain knowledge of medical supplies and insurance guidelines
• Identify and professionally resolve customer service related issues
• Work in conjunction with Sales Operations to support customer service initiatives
• Meet or exceed daily, weekly, and monthly inbound/outbound call goals
• Adhere to compliance standards including Medicare guidelines, HIPAA, ACW, and call volume requirements
• Track daily production and submit daily sales logs to supervisors
• Support special projects, progress notes, or service ticket teams as business needs require

Document Coordinator (Remote) Requirements
• High School Diploma or GED required
• Minimum 1 year of call center or customer service experience
• Excellent written and verbal communication skills
• Ability to follow written and verbal instructions
• Ability to read and interpret medical supply publications, procedures, and training materials
• Strong problem-solving and analytical skills
• Ability to perform intermediate math calculations such as percentages, commissions, and proportions
• Proficiency with Microsoft Office applications
• Ability to utilize call center telecommunications software
• CSR assessment/test must be included with application

Document Coordinator (Remote) Preferred Qualifications
• Medical industry experience
• Telephone customer service or sales experience
• Strong telephone soft skills

If you think this Remote Document Coordinator (Remote) position is a good fit for you, please feel free to call, e-mail, or apply to this posting!

*