DOC - Exception (Network Engineer)

PEAK Technical Staffing

harrisburg, PA

JOB DETAILS
SALARY
$20–$30 Per Hour
SKILLS
Administrative Skills, Americans with Disabilities Act (ADA), Artificial Intelligence (AI), Automation, CCNA - Cisco Certified Network Associate, Calculators, Cellular Telephone, Change Management, Cisco Network Systems, Communication Skills, Copying Machines, Customer Satisfaction, Customer Support/Service, Driver's License, English Language, Fax Machines, Flexible Spending Accounts, Funding, Government, Identify Issues, Lift/Move 25 Pounds, Lift/Move 50 Pounds, Microsoft Visio, Network Administration/Management, Network Architecture/Engineering, Network Monitoring, Network Performance/Analysis, Network Routers, Network Support, Network Switching, Operational Support, Presentation/Verbal Skills, Printers, Problem Solving Skills, Process Development, ServiceNow, Software Patches, Standards Development, Technical Support, Test Tools, Trouble Tickets, Wide Area Network (WAN), Writing Skills
LOCATION
harrisburg, PA
POSTED
1 day ago

Short Description:
Network Engineer
Work hours 0800-1630 M-F
Start date can be ID'd upon after compliant PATCH and DOC-related clearance has been processed and approved.

Complete Description:
***This requisition's PO is funded through 6/30/26, so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/26-6/30/27.***
***Part-time telework is an option for this position, as is working from a structured office setting in an approved Commonwealth-owned facility. This can be discussed at the interview. Candidates must reside within the Greater Harrisburg/ Mechanicsburg/ Central PA Area to be considered for this position.***
***There will be an initial
Teams interview, potentially followed by an in-person interview.***
***Please do not resubmit candidates from similarly released req # ***63.***


POSITION PURPOSE:


This position is with the Edge
Networking team within the Bureau of Infrastructure under the Pennsylvania
Office of Administration (OA). The
purpose of this position is to provide network support to edge networks for assigned
agencies within the Commonwealth of Pennsylvania.





POSITION REQUIREMENTS:


The selected candidate will be
responsible for providing technical support for planning, maintaining, and
integrating local and wide area network infrastructure and will have input into
the edge networking technologies deployed throughout the Enterprise. The selected candidate must be able to
communicate well and needs to be an eager individual with direct hands-on experience
in networking.





A CCNA certificate is preferred,
but candidates with demonstrable levels of commensurate hands-on experience
will be considered.








DESCRIPTION OF DUTIES:


Installs, configures, and maintains
network infrastructure consisting primarily of switches, routers, SD-WAN edge
appliances, wireless infrastructure, cellular-based appliances, and all
associated hardware and software.


Performs network management
functions utilizing various industry tools to monitor, test, verify,
troubleshoot, and resolve network problems by working with users, service
providers, business partners, and others to resolve problems.


Understands and can adeptly use
Cisco CLI.


Assists in the execution of
planned deployments and upgrades and supports change management efforts within
the edge networking group.


Participates in Service Now
trouble ticket resolution and reporting.


Assists in the rollout of pilot/
new network technology applications to meet operational needs.


Ensures that assigned edge
networking trouble tickets or incidents follow established processes and are
fully documented within Service Now.


Proactively identifies and
troubleshoots issues related to complex network problems and works them to
resolution, including communication to other networking teams.


Participates with the edge networking
team in the evaluation of, and makes recommendations on, new and emerging
technologies as part of the ongoing hardware refresh cycles.


Evaluates current and future
network needs and prepares technical solutions and recommendations.


Reviews the
development of configuration standards.


Participates in the design of highly
complex networks as well as makes recommendations to optimize the edge network
for maximum efficiency.


Ensures
that all existing and new networks meet or exceed the security requirements set
forth by OA.


Assists
in the creation and maintenance of Visio diagrams of the edge network to
document new and existing network elements, especially those deemed specialty/
field networks.


Maintains
documentation for the configuration of network components including setup,
installation, and overall deployment of network hardware.




Supports remote IT staff with
network-related issues and deployments.


Supports agency operations staff
and business partners with network-related issues as needed.


Communicates effectively both
verbally and in writing with other employees, vendors, and business partners.


Maintains a working knowledge of
network monitoring tools and automation.


Performs other duties as required.





ADA REQUIREMENTS:


Equipment in use in Job
Performance: Personal Computers,
servers, network components, telephones, calculator, copy machines, printers,
faxes, cell phones and common writing devices.
Must be able to lift 50 pounds.
Must be able to work from a step ladder.





JOB LOCATION:


Part-time telework is an option
for this position, as is working from a structured office setting in an
approved Commonwealth-owned facility. Candidates
must reside within the Greater Harrisburg/ Mechanicsburg/ Central PA
Area to be considered for this position.






DECISION MAKING:


Appropriately manages time and
engages other edge networking teams as needed or required. Overall performance of the network team and
availability/performance of the network and customer satisfaction are factors
used to determine level of success.





ESSENTIAL FUNCTIONS


1.
Obtain and maintain CJIS clearances


2.
Operate telephones/cell phones


3.
Operate a PC and peripherals/ servers and
network components


4.
Operate motor vehicles and maintain a valid PA
drivers license


5.
Excellent oral and written communications skills
using the English language


6.
Read and comprehend technical literature


7.
Lift equipment up to 40 pounds


8.
Ability to assess issues/problems and make
appropriate decisions for resolution


9.
Stay current with new and emerging
network-related trends and technologies


10.
Provide outstanding customer service





Network Routing
required 3-4
years


Network Switching
required 3-4
years


CCNA desired 1-2
years


SD-WAN beneficial 2 years

Skills:
Skill Required / Desired Amount of Experience Expertise Rating Move
Network Routing Required 3 Years
Network Switching Required 3 Years
CCNA Desired 1 Years
SD-WAN Nice to have 2 Years


Questions:
Question 1
Background Check: This position requires an in-depth background check, including fingerprinting and requires successful results. Do you accept this requirement?
Question 2
Part-time telework is an option for this position, as is working from a structured office setting in an approved Commonwealth-owned facility. This can be discussed at the interview. Is this understood?
Question 3
The vendor rate for this position is *** Do you accept this rate?
Question 4
Where does your candidate currently reside? Please provide city and state. ***Candidates must be located within the Greater Harrisburg/ Mechanicsburg/Central PA Area to be considered for this position.***
Question 5
Resume wise, please do not include filler material (e.g. describing a company's core capabilities/description). Please only include relevant info (e.g. what was done at the job/project). Is this reflected in the resume?
Question 6
This position is 40 hours per week. Is this understood?
Question 7
Do you understand, and will abide by, the provision in your subcontract with OST that it is PROHIBITED for government equipment to be taken or used outside of the United States by your contractors? The consequences of this occurring can and will result in repercussions to you, the prime vendor, regardless if the candidate works for a sub-vendor of yours. It will also result in immediate termination of the contractor, and make them ineligible for rehire in the program.
Question 8
If you elect to, please provide your candidate's e-mail address and phone number under Summary of Qualifications (seen in the Details tab). This should never be in the resume. Did you do that? Benefits PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan.PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws. Equal Opportunity Employer (EEO) PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply. Americans Disabilities Act (ADA) The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, andlifting upto 25 pounds, with or without reasonable accommodation. Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/and https://peaktechnical.com/ca-residents-privacy-rights/ AI Recruiting Disclosure We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.

About the Company

P

PEAK Technical Staffing

For over 50 years, PEAK has excelled in providing comprehensive staffing and workforce solutions. We go beyond traditional staffing to offer a holistic, on-demand workforce model, addressing every facet of your workforce needs.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1968
WEBSITE
http://www.peaktechnical.com