District Manager

Now Hiring: District Manager - Ice Cream & Dessert Shops

We're seeking an experienced, strategic, and people-focused District Manager to oversee multiple dessert shop locations and lead store leadership teams to success. This role is ideal for a strong multi-unit leader who excels at coaching managers, driving operational excellence, and ensuring consistently great customer experiences across all locations.

As District Manager, you'll serve as a key link between field operations and company leadership, ensuring standards, performance goals, and culture are upheld district-wide.

Pay & Perks

• Competitive salary based on experience
• Performance-based bonus potential
• Fun, inclusive, and team-oriented culture
• Flexible scheduling
• Opportunities for growth and advancement

What You'll Do

• Oversee daily operations for multiple store locations within the district
• Lead, coach, and develop Store Managers and Assistant Managers
• Drive consistent customer service, product quality, and operational standards
• Support hiring, onboarding, training, and performance management at the store level
• Monitor and improve sales, labor, and profitability metrics
• Conduct regular store visits, audits, and performance reviews
• Identify opportunities for operational improvements and growth
• Ensure compliance with food safety, cleanliness, and company policies
• Partner with leadership on district goals, initiatives, and planning
• Support stores during high-volume periods and operational challenges
• Foster a positive, accountable, and high-performance culture

What You Bring

• Previous multi-unit management experience in food service or retail (required)
• Proven ability to lead, coach, and develop management teams
• Strong business acumen with experience managing KPIs and performance metrics
• Excellent communication, organization, and problem-solving skills
• Ability to balance strategic planning with hands-on operational support
• High level of accountability and ownership
• Flexible availability, including nights, weekends, and travel between locations
• Ability to stand for extended periods and lift up to 30 lbs when supporting store operations
• Team-first leadership mindset with a passion for people development

If you're ready to lead multiple teams, drive operational excellence, and make a meaningful impact across a growing district, we'd love to hear from you.